Business Analyst IT

Description

Business Analyst IT

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health
* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
* We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
* We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job responsibilities
Essential Functions
* Requirements Elicitation: Precisely and consistently captures business problems and nonfunctional requirements; Prioritizes problems to surface the most critical needs
* Requirements Management and Analysis: Properly prioritizes competing business demands; elicits high-level business requirements; Assesses the risks of various solution options to different options
* Creating a Compelling Business Case: Articulates the business impact of business problems; Understands the organization's economic and revenue drivers
* Providing Accurate Project Effort Estimates: Effectively coordinates project delivery with the project management office or equivalent
* Architecture Management: Understands technology standards and architecture guidelines; Obtains key input from enterprise architecture groups to ensure architecture compliance and exception management
* Designing for Usability: Incorporates usability and user interface techniques when designing systems; Understands knowledge workers' information needs as they relate to a potential solution
* Communications and Change Leadership: Presents ideas in a concise, focused manner; Works as part of a larger team; Surfaces potential impacts of the solution on all stakeholders
* Business Relationship Management: Sets realistic customer expectations for project delivery (e.g, schedule, budget, outcome); Clearly articulates the role of technology in terms easily understood by business constituencies; Proactively resolves customer satisfaction issues
* Design Team Relationship Management: Listens to and understands technological constraints; Clarifies the business rationale of a solution concept

Essential Competencies
* Influence: Keep business stakeholders actively engaged and focused on identifying what is needed versus how their needs will be achieved
* Analytic Ability: Can work with data to identify patterns; Uses judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies
* Communication: Partner with business and technology stakeholders to define and deploy solutions business and technology domains
* Business Results Orientation: Seeks to understand the business needs and deliver prompt, efficient, quality service
* Learning Agility: Rapidly acquires new knowledge and learns new skills

Qualifications

What we're looking for
* Primary BA on several small to medium complexity projects
* Bachelor's degree in any field
* Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies
* Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria
* Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits
* Strong risk assessment, problem resolution, negotiation, and influencing skills
* Demonstrated ability to engage both developers and business partners to achieve target outcomes
* Broad IT domain experience in three or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support
* Familiarity with company structure and operations outside of IT
* Excellent written and verbal communications; Fantastic listener
* Ability to keep control of the room in a way that is not off-putting; Natural ability to redirect and refocus conversations with people at different levels when needed
* Self-starter, proactive, strong-business acumen, excellent follow-through

Role-Specific Required Skills & Experiences
* Possesses functional knowledge of specific Clinical sub-domains (e.g. Study Start Up, Patient Recruitment, Clinical Project Management, Clinical Data Management, Trial Master File, etc)
* Experience and knowledge of key GxP systems and vendors (e.g. EDC, CTMS, eTMF, PV, Medidata, Veeva, Oracle Argus, etc.)
* Experience creating functional and non-functional requirements for clinical systems, including features and functionality for custom development as well as enhancements for COTS systems.
* Experience aligning product roadmaps and system designs with business objectives
* Functional knowledge of specific Corporate sub-domains (e.g. Accounts Payable, Accounts Receivable, Revenue Recognition, Talent Acquisition, Human Resources Operations, Legal Entities, etc.)
* Experience and knowledge of key Corporate and Enterprise systems and vendors (e.g. ERP, Travel / Expense Management; FP&A, ATS, CRM (Customer Relationship Management), CRM (Candidate Relationship Management); Oracle, Concur, Hyperion, Taleo, PeopleFluent, SFDC, etc.)
* Proficient with MS Office applications (e.g. Visio, Word, Excel, Power Point, etc.)
* Preferred - Professional Certifications including IIBA, ECBA, CCBA, CBAP, CSM, CSPO, PSM, PSPO, PMI-ACP, CSP, SAFe SA, Lean, Kanban, Six Sigma, PMP, etc.
* Preferred experience working with requirements and test management tools such as JIRA, Quality Center, Helix ALM/Test Track, etc.
* Preferred - Experience working for a CRO, CCO, or Pharmaceutical company (or specialization / alignment to these industries in a consulting company)

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000 Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.