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Inside Customer Service Representative - Sales/Marketing Departments

Synerfac
Rahway, NJ Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/17/2025

Work for our Union County manufacturing client specializing in specialty chemical production

Summary - Inside Customer Service Representative

Job Duties : Sales Support :

  • Providing shipping rates for customer inquiries and prospects to obtain best value
  • Responsible to adhere to all SOPs for the Sales Support Position
  • Communicating new orders to appropriate Business Development / Account Management representative in system
  • Communicate related information to Business Development / Account Management from accounting system
  • Manage and maintain customer profile is in CRM and / or Accounting system
  • Maintaining Sample Request Log with tracking numbers and date sent
  • Support all Outside Independent / Company Representatives communicating needs to Sales Manager

Office Administration :

  • Maintain all supplies related to office operations (including but not limited to paper products, office supplies, coffee, vending machines, printer supplies, postage meter)
  • Invoice management : scanning to electronic file / shredding
  • Responsible to create SOPs for the Office Administrative Position for repetitive job functions when needed
  • Responsible to adhere to all SOPs for the Office Administrative Position

    • Job Requirements

    Requirements :

  • Previous experience in a fast-paced environment
  • Great personality-
  • Data Input and proficiency in attention to detail
  • Willing to roll up sleeves and take direction / be trained
  • ALWAYS ON TIME

    • Angela Kearsley

    Synerfac Technical Staffing

    akearsley@synerfac.com

    732-271-9333

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