What are the responsibilities and job description for the Service Coordinator position at Synerfac?
Summary :
A leading Heavy Equipment Rental and Service company is currently seeking a Parts Research Coordinator in Tampa, FL. This company specializes in providing heavy equipment services to the construction and industrial sectors. The role is primarily responsible for providing customer support services on equipment parts.
Responsibilities :
- Conduct parts research using web-based tools, Adobe programs, physical manuals, and microfiche.
- Ensure accurate record-keeping of invoices and related documents across various platforms.
- Generate quotes and order requests based on the type of equipment.
- Deliver precise and timely customer service and support for parts inquiries needed to complete orders.
- Collaborate with internal and external customers, vendors, suppliers, and branches.
- Utilize appropriate tools and established procedures.
- Handle inbound calls related to industrial equipment parts inquiries.
Job Requirements
Qualifications :
