What are the responsibilities and job description for the Customer Service Representative position at Synergies3 Tec Services?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional service and support to our customers. This role involves engaging with customers, addressing their inquiries, and ensuring a positive shopping experience. You will play a crucial part in representing our brand and helping to drive sales through effective communication and problem-solving skills.
Please call 945-223-8949 Monday- Friday 8am-4:30 pm , if you have any questions.
Duties
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Process transactions accurately using the cash register and POS systems.
- Provide information about products, promotions, and services to enhance customer satisfaction.
- Utilize retail math skills to assist customers with pricing, discounts, and returns.
- Engage in upselling techniques to maximize sales opportunities while ensuring customer needs are met.
- Collaborate with team members to maintain stock levels and ensure the sales floor is well-organized.
- Handle customer complaints or concerns with professionalism and empathy.
- Maintain knowledge of current promotions, policies, and procedures to provide accurate information.
- Ensure compliance with company policies regarding cash handling and inventory management.
Experience
- Previous experience in retail sales or customer service is preferred.
- Familiarity with basic math skills for handling transactions and inventory management.
- Proficiency in using POS systems and cash registers.
- Strong phone etiquette for handling customer inquiries over the phone.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Excellent communication skills, both verbal and written, with a focus on customer engagement.
- Experience in stock management or collaboration sales is a plus.
Join our team as a Customer Service Representative where you can make a difference in every interaction!
Job Type: Part-time
Pay: $10.89 - $12.00 per hour
Expected hours: 10 – 25 per week
Shift:
- Day shift
Work Location: In person
Salary : $11 - $12
