What are the responsibilities and job description for the Entry Level Customer Service & Sales Representative position at Synergy Elite Events?
Overview
We seek a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be our client's first point of contact, providing exceptional customer support and facilitating sales opportunities. Your ability to communicate effectively and maintain a positive attitude will ensure customer satisfaction and loyalty.
Responsibilities
- Accurately enter customer data into the system, ensuring all information is up-to-date and correct.
- Provide excellent client services by addressing concerns and resolving issues promptly.
- Collaborate with team members to meet sales targets and improve service delivery.
- Assist in the development of customer relationships through effective communication strategies.
- Train new team members in the process of giving customers proper information
- Educate customers on all transactions
- Take control and lead others as needed
Experience
- Previous experience in a call center or customer service environment is preferred.
- Proficiency in data entry with attention to detail is essential.
- Bilingual candidates are highly encouraged to apply, as this will enhance communication with diverse clients.
- Strong phone etiquette and communication skills are required for success in this role
Join us in delivering outstanding service while contributing to our sales efforts! We look forward to your application.
Salary : $46,123 - $62,621