What are the responsibilities and job description for the Collections Specialist - Sarasota, FL Pump position at Synergy Equipment?
Summary/Objective
Collections will be responsible for managing an aging as assigned by the Credit Manager. This includes, but is not limited to contacting customers for payment, researching customer disputes, preparing lien releases, filing liens to secure the company’s interest in various construction projects, and engaging sales and management as appropriate.
Essential Functions
- Responsible for collection calls/activities
- Research and prepare lien releases in accordance with policy.
- Daily monitoring of impending liens/Notices of Non-Payment
- Prepare and file of liens/Notices of Non-Payment as appropriate.
- Identify customer disputes and work with Synergy Team to resolve.
- Must communicate and follow up effectively with Branch Managers regarding customer accounts.
- Commitment to excellent customer service
- Ability to prioritize and manage multiple responsibilities.
- Accurately comply with company guidelines and procedures
- Work as an individual contributor and as part of the team to achieve business goals.
- Strong working knowledge of Florida Construction Lien Law
- Strong working knowledge of Georgia Construction Lien Law
- Attention to detail and goal oriented.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Required Education and Experience
- Minimum 3 years collections experience in the construction industry
- Excellent verbal and written communication skills
- Proficient with Microsoft Office (Word, Excel, PowerPoint)
- Self-directed and excellent organizational skills
- Bachelor’s or associate Degree preferred
Military service will be considered in lieu of education/certification experience as applicable.
Supervisory Responsibilities
- None
Work Environment
- The environment is consistent with that of an office environment, using a computer, telephone, and other office equipment. Frequent interruptions throughout the workday.
Travel Required
Minimal – travel may be requested by Credit Manager to the branch location.
Physical Demands
- Prolonged sitting. Standing occasional
- Reach with hands and arms; and talk or hear.
Must frequently lift and/or move up to 10 pounds.
Other Duties
Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.
Additional Eligibility Requirements
At Synergy Equipment, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.
What are the Benefits?
Synergy Equipment values its employees and their families. Because of this we offer many benefits to our employees. These include medical, dental, and vision insurance; health savings accounts; 401(k) and Roth retirement options with company match; Life and Disability Insurance; and Paid Time Off that includes vacation and paid holidays.
At Synergy, we are committed to fostering professional growth and development. We provide comprehensive training programs to equip our employees with the skills they need to excel in their roles. Moreover, we prioritize offering career growth opportunities, allowing individuals to progress and advance within the company.
By offering these extensive benefits, fostering a supportive work environment, and investing in our employees' development, Synergy Equipment demonstrates its dedication to the overall well-being and long-term success of our employees.
Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.