Operations Manager - Goodlettsville, TN - Pumps

Summary/objective:

Are you seeking a rewarding career with a respected company? Join Synergy Equipment Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.

The Operation Manager works closely with the Branch Manager to ensure safe, effective and efficient operations of the branch on a day-to-day basis. You will utilize your leadership, customer service and decision-making skills as you are the right hand to the Branch Manager.

Essential Functions

• Maintain equipment for retail sales inventory

• Responsible for the day-to-day operations of the rental branch

• Verify account status and effectively communicate with the Credit Dept where necessary

• Responsible for completing requisitions to maintain adequate rental inventory levels

• Ensure that SOPs are being followed

• Complete weekly cycle counts of the rental fleet

• Check outgoing contracts for accuracy including rates, delivery fees and equipment numbers

• Responsible for all branch logistics

• Responsible to maintain the overall appearance and condition of the facility

• Maintains staff by recruiting, selecting, orientating, and training employees

• Maintain employee timecards and PTO approvals Recognizes and celebrates employee achievements and milestones

• Addresses employee performance issues using performance management

• Develops talent

• Strong understanding of P&L and other key financial controls

• Strong work ethic and highly energetic

• Responsible for timely submission of all necessary reports

• The operations manager will be versed in the following topics:

§ All aspects of the business operation and markets

§ All safety regulations concerning the products, their safe use, and the safety of the facility

§ Proper use of the equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

Required Education and Experience:

• 2-4 years of rental and/or dealership experience
• Pump equipment experience preferred
• Experience processing detailed paperwork
• Competency in Microsoft Office Suite
• High School Diploma
• Strong organizational skills and ability to manage multiple projects simultaneously, in a fast-paced environment

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• When Branch Manager is away the Operations Manager leads the branch with the assistance of District Manager

Work Environment

• Environment is consistent with that of front desk, customer service office with regular trips into the repair shop and outdoor equipment yard

• Normal business hours are 7:00am – 5:00pm weekdays. Required to be available as needed outside of normal business hours

Travel Required

• Limited travel may be required

Physical Demands

• The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

• Prolonged periods of sitting at a desk and working on a computer and phone.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.

Additional Eligibility Requirements

At Synergy Equipment, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

What are the Benefits?

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health savings accounts with company contributions

• 401(k) and Roth retirement plans with company matching

• Company-paid life and disability insurance

• Generous paid time off, including vacation and holidays

At Synergy, we support and prioritize professional growth with comprehensive training and ample career advancement opportunities. Our extensive benefits and supportive work environment reflect our commitment to employees' well-being and long-term success.

Ready to advance your career with a team committed to excellence? Apply now to join Synergy Equipment.

Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.