What are the responsibilities and job description for the Location Manager position at Synergy Face + Body?
Location Manager - North Raleigh
Elevate your career with Synergy Face Body!
Are you passionate about medical aesthetics and eager to advance your career in a supportive and innovative environment? Synergy Face Body is not just a state-of-the-art facility; it's a hub of excellence in beauty, aesthetics, and wellness. Specializing in advanced cosmetic and facial plastic surgery procedures, Synergy offers a wide range of services including injectables, dermal fillers, skin and laser treatments, weight loss, and more. Join a distinguished team of professionals dedicated to helping you achieve your career goals while making a difference in the world of medical aesthetics. Synergy has four locations in Raleigh and two locations in Richmond, VA.
Synergy Face Body is part of a larger network within Aesthetic Partners, which owns practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio's resources to help each brand grow. As a company, Aesthetic Partners strives to hire talented and professional individuals across our brands and invest in their continued professional development.
What makes Synergy exceptional?
- Reputation for Excellence: Known for delivering high-quality beauty and wellness services, working at Synergy means being part of a respected brand that attracts clients who value expertise and professionalism.
- Positive Work Culture: With a friendly, supportive atmosphere, Synergy fosters a collaborative and team-oriented environment, making it a great place to build relationships and enjoy a fulfilling work experience.
- Comprehensive Employee Benefits: Enjoy a competitive benefits package, including paid time off, holidays, 401k matching, growth opportunities, exclusive service discounts, and access to AP Academy, a comprehensive training program offering over 300 courses across eight distinct tracks. We believe in taking care of our team so you can thrive professionally and personally.
- A premier work environment: Our state-of-the-art facilities are designed for optimal patient care and luxury, providing a beautiful space for you to practice your craft and deliver exceptional results.
Discover the best of Raleigh, NC!
- Low cost of living: Enjoy a lower cost of living compared to other major tech hubs; Raleigh's cost of living is relatively affordable, allowing you to make the most of your earnings.
- Vibrant Culture and Community: The city has a lively cultural scene with a vareity restaurants, breweries, and festivals. Raleigh's community is welcoming and diverse, making it easy for newcomers to feel at home.
- Quality Education: Raleigh is home to several renowned universities, including North Carolina State University, and is close to Duke University and the University of North Carolina at Chapel Hill.
- Outdoor Activities Galore: With numerous parks, hiking trails, and lakes, there’s no shortage of opportunities to enjoy the outdoors.
- Family-friendly: Raleigh boasts a high quality of life, with excellent public schools, low crime rates, and a variety of recreational opportunities.
- Central Location: Raleigh's central location, accessibility, and natural beauty make it a great place to live and work.
- Sports Lover’s Haven: Cheer for local favorites like the Carolina Hurricanes, Durham Bulls, NC State Wolfpack, Carolina Mudcat, and so much more!
We are seeking a dedicated and talented Location Manager to join our team. In this essential role, you will oversee the daily operations of our medical spa, ensuring a seamless and exceptional experience for our patients. Your responsibilities will include managing team members, coordinating schedules, maintaining inventory, and upholding the highest standards of service and care.
KEY RESPONSIBILITIES
Operations:
- Manage daily clinic operations and resolve issues.
- Set and monitor KPIs to meet targets.
- Ensure treatment rooms are stocked and organized.
- Clinical Management:
- Track inventory and place orders.
- Ensure compliance with OSHA, HIPAA, and infection control standards.
- Maintain staff training schedules.
Team Management:
- Conduct monthly check-ins and monitor performance.
- Manage schedules and address staffing needs.
- Onboard and train new staff.
Financial Tasks:
- Approve biweekly clock-in/out times.
- Monitor daily deposits and address discrepancies.
- Prepare payroll adjustments.
Customer Experience:
- Respond to reviews within 24 hours.
- Oversee patient check-ins and follow-up care.
- Communicate promotions and events to staff.
Marketing:
- Coordinate community partnerships and events.
- Develop referral networks and track marketing efforts.
REQUIREMENTS
- Minimum 3 years of management experience
- Ability to lead a team effectively while fostering a collaborative work environment.
- Comfortable handling both leadership and front desk responsibilities
- Strong communication, organization, and time management skills
- Goal-oriented with a drive to meet and exceed sales targets.
- Flexible Availability
- Proficient in using different software platforms for schedule management and reporting
- Commitment to maintaining high standards of cleanliness and safety within the Medspa environment.
BENEFITS
We offer a competitive benefits package with incentives.
We offer a competitive benefits package with incentives.
- Competitive Compensation
- Opportunities for professional development, including AP Academy, Advanced Trainings, and the AP National Clinical Summit
- Tuition Reimbursement
- Paid time off
- Paid company holidays
- Medical Insurance
- Various Voluntary Insurance Options
- Company-paid Life Insurance
- 401(k) plan and 401(k) match
- Employee Appreciation Week
- Employee pricing on retail and services
Join our team as a Location Manager and enhance your career in the dynamic world of aesthetics while making a meaningful difference in the lives of patients!
Synergy Face Body is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
[*Some benefits vary based on part-time vs. full-time employment status]
Synergy Face Body is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
[*Some benefits vary based on part-time vs. full-time employment status]
