What are the responsibilities and job description for the Medical Spa Coordinator (Front Desk) position at Synergy Face + Body?
Medical Spa Coordinator (Front Desk) - Inside the Beltline & Wake Forest
Ready for a career glow up?
Synergy Face Body is a nationally-awarded, top-producing aesthetics company based in Raleigh, North Carolina with 7 locations and counting.
Synergy is seeking full-time Medspa Coordinators! The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Synergy. Our Medspa Coordinators oversee daily operations to ensure a seamless client experience from start to finish and educate clients on Synergy’s treatment options and products. Compensation begins at $17.00/hr.
Why You’ll Love This Role
Ready for a career glow up?
Synergy Face Body is a nationally-awarded, top-producing aesthetics company based in Raleigh, North Carolina with 7 locations and counting.
Synergy is seeking full-time Medspa Coordinators! The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Synergy. Our Medspa Coordinators oversee daily operations to ensure a seamless client experience from start to finish and educate clients on Synergy’s treatment options and products. Compensation begins at $17.00/hr.
Why You’ll Love This Role
- Dynamic Environment: Thrive in a fast-paced, energetic atmosphere where your communication skills will shine.
- Client Relationships: Build meaningful connections with clients, educating them on our services and ensuring they feel valued.
- Professional Growth: Gain experience in various aspects of med spa operations, from scheduling to maintaining the spa's appearance.
- Positive Culture: Be part of a culture prioritizing excellent customer service and a supportive work environment.
Benefits/Perks
- Paid time off
- Paid company holidays
- Group health plan and various voluntary insurance options
- Company-paid Life Insurance
- 401 (k) plan
- Employee membership pricing on retail and services
- Employee Appreciation Week
- Group health plan and various voluntary insurance options
- Working Advantage Discount Program
- Advanced training opportunities provided through AP Academy
- Tuition Assistance Program
Responsibilities
- Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
- Educates clients on Synergy’s services, products and treatment options
- Exudes positive attitude while working in a fast-paced med spa
- Oversees daily schedule to ensure seamless client experience
- Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
- Monitor and respond to office voicemail, email inquiries and text messages throughout the day
- Accurately checking clients in/out and scheduling all follow up visits
- Intelligent booking using Millennium software
- Preparing proper medical documents for patients through EMR
- Ability to stay calm under pressure and quickly find solutions to potential issues
- Responsible for cleanliness and appearance of spa including relaxation areas, lobby, front desk and back of house
Qualifications and Skills
- 2 years of end customer service experience
- 1 year of medical aesthetics experience
- Must have a positive attitude
- Team player with a strong work ethic
- Physical mobility to bend, lift, and stand for prolonged periods
- Ability to work overtime, weekends, days, evenings, and/or holidays.
- Ability to meet US employment and eligibility requirements.
We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Synergy.
Synergy is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Salary : $17
