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Quality Associate Operations

Synergy Labs
Hildebran, NC Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 4/14/2025

QUALITY ASSOCIATE OPERATIONS

SynergyLabs, Inc. is an industry leading manufacturer of animal care products produced in our state-of-the-art facility in Hildebran, North Carolina. We distribute our bestselling brands across pet specialty, mass, food and drug, farm and feed, and digital channels with a global footprint that includes 62 countries and counting. Our merchandise lines include grooming aids, stain & odor products, flea & tick controls, and nutritional supplements. For the second year in a row, we have been nationally certified as “A Great Place To Work.”

We are a one-shift operation with 120 employees (and growing)! In addition to a rich traditional benefit package, we offer a fun work environment! Our break area includes arcade games, foosball, and cornhole. We have monthly employee lunches, Fundamental Friday winners with $500 per week in prizes, community involvement opportunities, snack days, free Yeti coffee mugs and Tervis tumblers, tuition reimbursement, fully paid maternity leave and 10 days paid paternity leave, milestone days off (marriage, new home, graduation, citizenship), and more! All in a newly renovated, bright, clean, and conditioned work environment.

Responsibilities:

  • Perform routine quality checks on the production lines throughout manufacturing
  • Notify Quality Management of any quality check failures and coordinate execution of actions required in response to failures
  • Ensure all retention samples are pulled and maintain retain sample storage and testing
  • Maintain sample storage and testing for product retains
  • Ensure all quality samples are pulled for testing and submitted to the laboratory
  • Perform incoming inspections of raw materials, components and labels to confirm compliance with applicable specifications
  • Coordinate response to supplier quality issues by gathering relevant information and issuing exception records
  • Perform internal assessments to verify compliance with relevant procedures
  • Assist in investigations of internal failures and product failures to identify root cause and effective corrective/preventive actions
  • Train as a back-up to assist other Quality Associates in their responsibilities as needed (Laboratory)
  • Interface with regulatory agencies during audits
  • Responsible for the implementation and commitment to Good Manufacturing Practices at all times.
  • Other duties as assigned as it relates to the Quality Unit

Qualifications:

  • Associate’s degree in science (chemistry, biology, microbiology, or chemical engineering) preferred
  • 2-3 years’ experience in Quality, preferably in the pharmaceutical, cosmetic, or food science industry
  • Must be well organized and capable of managing time-related tasks
  • Working knowledge of FDA Regulations, Good Laboratory Practices, and Good Manufacturing Practices
  • Strong communication, organization, and analytical skills required

Hours: Monday - Friday 7am - 3:30pm

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Salary : $500

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