What are the responsibilities and job description for the Front Office Coordinator position at Synergy Therapeutic Group?
Are you passionate about helping others and creating a welcoming environment? Synergy Therapeutic Group, a leading physical and occupational therapy clinic in Carbondale, IL, is looking for a Front Office Coordinator to join our team!
Why Join Us?
At Synergy Therapeutic Group, we believe in holistic healing and personalized care. As the first point of contact for our patients, you will play a vital role in ensuring they receive the best possible experience. If you have excellent communication skills, a warm personality, and a passion for helping others, we’d love to hear from you!
Key Responsibilities:
- Greet and assist patients with check-in and check-out.
- Schedule and confirm appointments efficiently.
- Handle phone calls, emails, and patient inquiries professionally.
- Verify insurance information and process payments.
- Maintain accurate patient records in our EMR system.
- Support clinic operations with administrative tasks as needed.
Qualifications:
- Prior experience in a medical office or customer service role is preferred.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with computers and scheduling software (training provided).
- A friendly, empathetic, and professional demeanor.
What We Offer:
- Competitive pay based on experience.
- A positive, team-oriented work environment.
- Opportunities for growth and training.
- The chance to make a real difference in patients’ lives.
Location: 1110 Cedar Court, Carbondale, IL
Schedule: Full-time, Monday–Friday
How to Apply: Submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.
We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical office: 1 year (Required)
Ability to Commute:
- Carbondale, IL 62901 (Required)
Ability to Relocate:
- Carbondale, IL 62901: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18