Full Count Customer Account Specialist

Company Description

Syngenta Seeds is one of the world’s largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs.

Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions.

Syngenta Seeds is headquartered in the United States.

Job Description

Provide excellent customer service to Syngenta Full-Count program clients. Assist with managing orders, from starting the order to coordinating with third-party greenhouses, and ensure the seedlings are shipped to the final customer smoothly.

Duties

• Enter customer orders and create seed transfers and plant production orders using SAP.
• Track delivery confirmations with transplant producers to verify delivery status and speed up invoicing.
• Communicate with customers about plant availability, pricing, order confirmations, and delivery status.
• Create, enter, and maintain SAP production orders for consigned seed and transplant inventories and deliveries.
• Enter and manage transplant producer orders, addressing overages and shortages based on field inspections.
• Build strong relationships and trust with customers.
• Ensure a high level of customer service within the team.
  
  

Qualifications

• 2-3 years of experience in customer service, order management, or supply planning, ideally within the seed industry.
• Excellent communicative abilities and a team-oriented mindset with a positive attitude.
• Well-developed analytical and commercial skills, complemented by strong organizational capabilities.
• Familiarity with planning cycles, sales cycles, production processes, and sales operations.
• Proficient in Microsoft Office tools.
• Excellent focus on customer satisfaction and engagement.
  
  

Additional Information

What We Offer:

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
• Full Benefit Package (Medical, Dental & Vision) that starts your first day.
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
  
  

Syngenta has been ranked as a top employer by Science Journal.

Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

WL2A