Demo

IT Support Intern

Synopsys, Inc.
Sunnyvale, CA Intern
POSTED ON 4/6/2025
AVAILABLE BEFORE 6/6/2025

Job Details

Descriptions & Requirements

Job Description and Requirements

Job Title: IT Support Intern

Synopsys - Desktop Support Team

We are on a mission to deliver world-class IT Support to Synopsys's internal customers, and we're looking for a talented, energetic Intern to join our dynamic Desktop Support team. This is an exciting opportunity to gain hands-on experience in IT desktop support, laptop deployment, and infrastructure support while contributing to impactful initiatives.

Mission Statement:

Our mission is to fuel today's innovations and spark tomorrow's creativity. Together, we embrace a growth mindset, empower one another, and collaborate to achieve our shared goals. Every day, we live by our values of Integrity, Excellence, Leadership, and Passion, fostering an inclusive culture where everyone can thrive-both at work and beyond.

Internship Experience:

At Synopsys, interns dive into real-world projects, gaining hands-on experience while collaborating with our passionate teams worldwide-and having fun in the process! You'll have the freedom to share your ideas, unleash your creativity, and explore your interests. This is your opportunity to bring your solutions to life and work with cutting-edge technology that shapes not only the future of innovation but also your own career path. Join us and start shaping your future today!

This internship offers a fantastic platform for learning and growth within a collaborative environment that values innovation and customer satisfaction. If you're ready to take on real-world challenges and make an impact, we'd love to have you on board!

Key Program Facts:
  • Program Length: 12 weeks
  • Location: Sunnyvale, CA
  • Working Model: In-office
  • Full-Time/Part-Time: Full-time
  • Start Date: May 2025

What You'll Be Doing:
  • Assisting with IT functions such as hardware/software inventory management and system rollouts for end users and groups.
  • Providing daily technical support for local and remote employees, including troubleshooting desktop systems, operating systems (OS), software, and hardware.
  • Installing, configuring, and resolving issues with laptop OS and software.
  • Ensuring compliance with Information Security policies and best practices.
  • Supporting mobile computing environments (iOS and Android) and collaboration tools.
  • Maintaining and troubleshooting conference room equipment to ensure seamless operations.
  • Collaborating with other teams across the IT organization to support their projects and initiatives.
  • Assisting with computer room and data center operations as needed.

What You'll Need:
  • Fluency in written and spoken English.
  • Basic scripting skills (Batch, PowerShell, and/or Shell scripting preferred).
  • Proficiency with Windows operating systems; experience with macOS is a plus.
  • Familiarity with Microsoft Office Suite, with advanced skills in Excel and SharePoint highly desirable.
  • Working knowledge of mobile wireless technologies and operating systems (iOS and Android).
  • Strong understanding of PC hardware and troubleshooting techniques.
  • Exceptional interpersonal skills to build and maintain effective relationships with internal customers.

The base salary range across the U.S. for this role is between $34.00-$48.00 per hour. In addition, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive wealth, wellness, and financial benefits as part of a competitive rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details upon request.

Equal Opportunity Statement:

Synopsys is committed to creating an inclusive workplace and is an equal opportunity employer. We welcome all qualified applicants to apply, regardless of age, color, family or medical leave, gender identity or expression, marital status, disability, race and ethnicity, religion, sexual orientation, or any other characteristic protected by local laws. If you need assistance or a reasonable accommodation during the application process, please reach out to us.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $34 - $48

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