What are the responsibilities and job description for the Senior Consultant - Insurance (Claims) position at synpulse?
We seek a skilled Senior Consultant to join our team and take on a pivotal role in managing insurance projects for our clients. The ideal candidate will have a strong background in the insurance industry, and know claims operations, processes, and technology. As a Senior Consultant within the Insurance practice, you will work closely with our clients to analyze their needs, develop tailored solutions, and oversee the implementation of their transformation programs.
About the Role:
- Collaborate with clients to understand their objectives and business requirements, through interviews and workshops
- Review, assess, and provide a detailed analysis of the Client’s current claims operation
- Advise clients on claims strategy, mitigation techniques, and industry trends
- Develop and implement effective claims solutions tailored to the client's specific needs
- Identify opportunities for streamlining the claims process and implement improvements to enhance efficiency, compliance, and client satisfaction
- Provide risk control recommendations that prevent or minimize future claims using data-driven insights
- Build and maintain strong relationships with internal and external stakeholders, including insurance companies, legal representatives, clients, and regulatory bodies
- Provide ongoing support and guidance to clients regarding project-related issues
- Provide guidance and mentorship to junior consultants and other team members, supporting their professional development and ensuring high service standards
- Stay abreast of industry trends, market developments, and regulatory changes affecting the insurance landscape, specifically claims
