What are the responsibilities and job description for the Information Technology Support Specialist position at Syntex (Data)?
Company Description
Syntex (Data) helps businesses get ready for advanced technologies like AI by organizing and managing data to ensure it’s accurate and consistent. Our company focuses on creating efficient infrastructure for data centralization, data architecture, and preparing companies for advanced analytics, AI, large language models (LLM), and generative AI. We also assist businesses in smoothly transitioning their data to the cloud or enhancing their on-site data systems.
Responsibilities
- Provide advanced technical support and solve complex technical issues related to hardware, software, and networking systems.
- Optimize IT systems and networks for efficiency and performance.
- Develop and implement advanced security measures to protect against cyber threats.
- Mentor and guide junior IT staff to help them develop their skills.
- Collaborate with external vendors and service providers to ensure high-quality IT services and support.
- Contribute to the development of IT strategies and policies to support the company's goals and objectives.
- Ensure compliance with industry regulations and organizational policies.
- Regularly monitor the performance of IT systems and make recommendations for improvements.
Qualifications