What are the responsibilities and job description for the Revenue Operations Director position at Synthesia?
At Synthesia, we’re pioneering AI-powered video—and now, we’re bringing that same innovative mindset to how we scale, optimize, and automate our revenue engine. As Revenue Operations Director, you’ll play a critical role in shaping the future of our go-to-market (GTM) strategy, ensuring our sales teams operate at peak performance through data, process optimization, and AI-driven automation.
We firmly believe that Revenue Operations is a transformation function that drives meaningful and lasting change, so this isn’t your regular RevOps role. You’ll work across the entire GTM organisation to drive projects that re-engineer core workflows, supercharge productivity and propel continuous improvement. Working closely with our CRO, Founders, Executives, and Sales Leadership, you’ll eliminate bottlenecks and unlock powerful insights that fuel our growth.
This is an unprecedented opportunity to fundamentally re-engineer the GTM motion for a hyperscale AI business and massively impact our growth. If you thrive in a fast-paced SaaS environment and are passionate about blending technology, analytics, and strategy to supercharge revenue performance, this role is for you.
What You’ll Own & Build AI & Automation-Powered RevOps
Benefits
Location: New York City - Nomad District OR Eastern Time Zone Remote
We firmly believe that Revenue Operations is a transformation function that drives meaningful and lasting change, so this isn’t your regular RevOps role. You’ll work across the entire GTM organisation to drive projects that re-engineer core workflows, supercharge productivity and propel continuous improvement. Working closely with our CRO, Founders, Executives, and Sales Leadership, you’ll eliminate bottlenecks and unlock powerful insights that fuel our growth.
This is an unprecedented opportunity to fundamentally re-engineer the GTM motion for a hyperscale AI business and massively impact our growth. If you thrive in a fast-paced SaaS environment and are passionate about blending technology, analytics, and strategy to supercharge revenue performance, this role is for you.
What You’ll Own & Build AI & Automation-Powered RevOps
- Implement AI-driven sales intelligence solutions, enabling sales teams to access real-time insights, objection handling, and best practices directly from platforms like Salesforce and Outreach.
- Optimize automated meeting prep, sales deck customization, and follow-up workflows to reduce admin work and improve sales productivity.
- Leverage AI for deal risk assessment, identifying at-risk deals and recommending corrective actions based on past win/loss patterns.
- Drive AI-powered proposal and contract automation, ensuring faster and more precise deal execution.
- Partner with GTM leadership to design, implement, and optimize sales processes that drive efficiency and effectiveness.
- Improve sales capability and performance visibility through business intelligence (BI), forecasting models, and exploratory analytics.
- Own pipeline visibility and accuracy, implementing best practices to improve data quality and predictability.
- Drive strategic quota assignments, territory planning, and capacity modeling, ensuring optimal coverage and efficiency.
- Coordinate cross-functional projects with Finance, Marketing, Customer Success, Sales Enablement, and Product to align GTM execution.
- Manage a growing, distributed team of Sales and Revenue Operations professionals supporting a global sales organization.
- Ensure sales teams have the right operational support, balancing resources and expertise across different regions.
- Provide coaching and development plans for direct reports, fostering a culture of learning and operational excellence.
- 5 years in a Revenue/Sales Operations role at a fast-growing SaaS business, with experience leading and scaling teams.
- Deep expertise in sales process optimization, pipeline management, forecasting, and quota/territory planning.
- Hands-on experience with Salesforce, Outreach, Snowflake, Census, and other tools within the SaaS ecosystem.
- Strong analytical skills, including SQL and data modeling, with the ability to structure and analyze large data sets to drive insights.
- Proven ability to work with C-suite, VP, and senior leadership stakeholders to align RevOps strategies with business goals.
- A passion for AI, automation, and GTM innovation, with a track record of implementing tech-driven sales operations solutions.
- Self-sufficient and action-oriented, with a bias for making decisions and driving impact in a fast-paced environment.
- We’re at the cutting edge of AI-powered video, and now, we’re bringing that same disruptive innovation to Revenue Operations.
- You’ll work with a world-class team passionate about scaling smarter, not just bigger.
- We offer a remote-first, flexible work culture where ideas are valued, and innovation is encouraged.
Benefits
- A competitive salary stock options in our fast-growing Series C startup
- Hybrid working environment
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave Public holidays paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer monitor
Location: New York City - Nomad District OR Eastern Time Zone Remote
Salary : $200,000
