What are the responsibilities and job description for the Information Technology Manager position at Synthetic Turf Resources (STR)?
· Assess current and future technology needs and recommend technology upgrades to optimize operations.
· Oversee IT budget allocation, cost control, and evaluate and manage relationships with local IT vendors.
· Lead and supervise local IT team members, including performance evaluations, training, and development.
· Manage and provide technical support for network infrastructure, server maintenance, software installations, and system upgrades.
· Ensure security of data, network access, and backup systems.
· Lead local IT projects from initiation to completion, including planning, resource allocation, and stakeholder communication.
· Diagnose and resolve technical issues related to hardware, software, and network connectivity.
· Document business processes and map them in existing or future IT systems.
· Administer, maintain, and support users in our Main Business Applications (ERP, BI, CRM etc.)
· Manage projects and development of IT systems with close collaboration with Group IT in Germany.
· Lead the advancement of digitalization in business processes.
· May perform other duties and responsibilities as assigned.
- Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
· Education: Bachelor’s degree in a relevant field, such as computer science, information technology, or management information systems
· Experience:
o 3-5 years of practical experience in managing Main Business Applications – ERP, BI, CRM etc. ideally based on MS technology for ERP/CRM (MS Dynamics 365 Business Central and MS Dynamics 365 Sales) and Qlik Sense for BI
o Working experience with SQL Databases (e.g., MS SQL Server)
· Ability to develop, motivate and manage a small team of IT professionals
· Strong understanding of network infrastructure, operating systems, and security protocols
· Project management skills with the ability to plan, execute, and monitor IT projects within budget and timelines
· Excellent analytical skills with the ability to identify and resolve technical issues
· Effective communication with both technical and non-technical stakeholders
· Understanding of business goals and aligning IT initiatives to support business processes
· High degree of professionalism in dealing with diverse groups of people.
Job Offering
· Travel:
- · Location: