What are the responsibilities and job description for the Senior QA Engineer position at Synthflow AI?
This is a fully remote role, allowing you to work from anywhere in the world.
About Synthflow
At Synthflow we’re building the easiest way for businesses to create AI-powered phone agents. No coding, no fuss—just smarter automation. We’re passionate about delivering the future of voice technology with lightning-fast, scalable solutions. It’s an exciting time at Synthflow: we’re early, fast-growing, and laser-focused on impact. Join us to do the best work of your career while helping businesses thrive.
About The Role
We’re looking for a Senior QA Engineer to define testing strategies and maintain product reliability. You will play a crucial role in ensuring the quality and robustness of our Voice AI products. You will work closely with our engineering and product teams to perform both automated and manual testing, ensuring our solutions meet high standards for performance, reliability, and usability.
Your responsibilities will include:
About Synthflow
At Synthflow we’re building the easiest way for businesses to create AI-powered phone agents. No coding, no fuss—just smarter automation. We’re passionate about delivering the future of voice technology with lightning-fast, scalable solutions. It’s an exciting time at Synthflow: we’re early, fast-growing, and laser-focused on impact. Join us to do the best work of your career while helping businesses thrive.
About The Role
We’re looking for a Senior QA Engineer to define testing strategies and maintain product reliability. You will play a crucial role in ensuring the quality and robustness of our Voice AI products. You will work closely with our engineering and product teams to perform both automated and manual testing, ensuring our solutions meet high standards for performance, reliability, and usability.
Your responsibilities will include:
- Design and implement comprehensive testing strategies for Voice AI products, including both automated and manual testing.
- Develop and maintain test cases, scripts, and frameworks to validate product functionality and performance.
- Collaborate with developers and product managers to understand features and their impact on product behavior, ensuring thorough test coverage.
- Identify, document, and track defects, ensuring timely resolution and continuous quality improvement.
- Monitor testing processes, analyze results, and provide feedback to improve testing efficiency and product quality.
- Experienced in QA engineering, with a proven track record in both automated and manual testing.
- Proficient in Python for writing test scripts and automating test processes.
- Familiarity with testing frameworks and tools such as Selenium, PyTest, or equivalent.
- Strong communication skills, capable of collaborating effectively with both technical and non-technical teams.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- 5 years of experience in software development or software testing.
- Proficiency in creating and executing test plans, test cases, and test scripts.
- Strong problem-solving skills and attention to detail, with a passion for quality assurance.
- Familiarity with RDBMS and NoSQL databases and validations.
- Familiarity with CI/CD pipelines and agile development practices is a plus.
- Autonomy at speed: High-ownership roles in a fast-moving startup.
- Remote-first flexibility: Contribute from anywhere, on your schedule.
- Cutting-edge technology: Work on what interests you most.
- Career growth: Scale your impact as the company grows.
- Rewarding package: Competitive pay, equity options, and comprehensive benefits that reflect your skills and experience.
