What are the responsibilities and job description for the End User Technical Support position at Syntricate Technologies Inc.?
Job Summary
We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team.
Install and support Windows environments
Experience using ticketing system
Experience providing end user support on Windows-based machines (Windows 10 & 11)
Experience with basic Active Directory user management for end user support
Experience troubleshooting Microsoft Office applications (Word, Excel, PowerPoint, etc.) for end users
Experience assisting with basic phone system usage for end users (state phone system is Cisco-based)
Experience working with a help desk ticketing system
Experience providing basic networking support for end users (for example troubleshooting connectivity issues)
Experience with hardware/software installation and support and imaging
Experience with M365 support
Experience working in virtualized environments (MS Azure/Entra AD)
Preferred Qualifications:
Knowledge of Microsoft Azure/Entra AD
Experience working in virtualized environments
Job Types: Contract, Temporary
Pay: $18.39 - $20.34 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20
