What are the responsibilities and job description for the Performance Monitoring Analyst position at Syntricate Technologies?
Performance Monitoring Analyst
Dallas, TX
Contract Role name : Performance Monitoring Analyst Role Description :
- Triages issues based on customer reviews in the Apple / Play Store for the mobile app.
- Tracks issues using Apptentive.
- Publishes weekly and monthly reports to leadership.
- Analyze the Functionality, APIs and provide inputs to respective Squad teams
- Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information.
- Works with QA and Dev teams to reproduce / follow up reported issues.
- Creates alerts and dashboards in Quantum Metric and Logstash.
- Identifies the percentage of customer impact, overall traffic, and potential impact. Competencies : Performance Monitoring Experience (Years) : 10 & Above
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct : (781)-552-4332
Email : ashutosh@syntricatetechnologies.com | Web : www.syntricatetechnologies.com
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