What are the responsibilities and job description for the On-Site Representative position at SYNTRIQ HEALTH SOLUTIONS LLC?
Job Details
Description
On-Site Representative- This position will work on-site at the hospital’s facility. As an on-site, you will be visiting patients directly to obtain accident details and working directly within the hospital system for the client. Depending on the client, you could be responsible for but are not limited to, obtaining hospital documents, completing returns, and communicating directly with the client for requests. Working directly with patients will be your number one responsibility as an on-site representative, therefore; having a respectful, upbeat, and caring personality is warranted, as you will be in contact with patients after they have just experienced a difficult and sometimes traumatic situation. It is important that as on-site, you are thorough but also sensitive to the nature of the visit. You must follow hospital protocols and safety measures as you will work at the facility, as a representative of Syntriq Health Solutions.
Essential Duties
Working directly with patients to obtain accident details
Working directly within hospital system and Syntriq system
Processing new accounts
Processing QR/Patient Questionnaires
Obtaining hospital documents
Communication with hospital staff
Qualifications
High School Diploma or GED
Strong Knowledge of computer skills and typing.
Reside within 60 miles of client.
Dependable and Detailed individual with organizational skills
Recommended 1-2 years’ experience in administrative work and/or hospital setting.