What are the responsibilities and job description for the Patient Access Specialist position at Syracuse Community Health?
POSITION SUMMARY :
The Patient Access Specialist is responsible for greeting and assisting all visitors to the department, primarily patients, verifying patient information, updating demographics, generating encounters, requesting payments, performing charge entry and answering telephones. The Patient Access Specialist is also responsible to register new patients to our System of Care and also provide quality customer service at all times to patients, visitors, coworkers and other people presenting at or contacting the Health Center. Ensure positive customer experience.
EDUCATION AND EXPERIENCE :
High School Diploma or equivalent required. Additional education / certification in healthcare / medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment required.
PHYSICAL REQUIREMENTS :
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
