What are the responsibilities and job description for the Scheduling Coordinator position at Syracuse Haulers Waste Removal, Inc.?
Responsibilities
- Coordinate daily schedules for waste collection routes based on customer needs and operational capacity.
- Communicate with drivers to ensure timely and efficient execution of routes and address any scheduling conflicts.
- Manage incoming client inquiries regarding service schedules, changes, and inquiries to ensure customer satisfaction.
- Utilize scheduling software to create and maintain accurate route schedules while optimizing the use of resources.
- Collaborate with the operations team to adjust schedules in response to changes in service demand or driver availability.
- Monitor and analyze scheduling efficiency and make recommendations for improvement as needed.
- Prepare and distribute daily, weekly, or monthly reports related to scheduling and service delivery.
- High school diploma or equivalent required; associate or bachelor’s degree in business or related field is a plus.
- Proven experience in scheduling or logistics coordination.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal, with a focus on customer service.
- Proficient in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work effectively under pressure while maintaining accuracy.
- Strong problem-solving skills with a proactive approach to addressing scheduling issues.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Work From Home
- Stock Option Plan
