What are the responsibilities and job description for the Business Technology Specialist position at Syracuse Technologies?
As a Business Technology Specialist at Syracuse Technologies, you will play a pivotal role in providing technical support and assistance to our clients in the field of Information Technology. Additionally, you will provide AV support for audio-visual equipment.
Responsibilities
- Provide first-level technical support to end-users, resolving hardware and software issues related to computer systems and peripherals.
- Assist with the setup, configuration, and maintenance of IT equipment.
- Troubleshoot and resolve network connectivity issues.
- Assist in software installations and updates.
- Offer AV support for audio-visual equipment, ensuring proper setup and functionality.
- Help maintain an inventory of IT equipment and supplies.
- Collaborate with senior IT technicians on more complex IT issues and projects.
- Maintain documentation of IT processes and procedures.
Qualifications
- High school diploma or equivalent; technical certification or coursework in IT is a plus.
- Strong passion for technology.
- Basic understanding of computer hardware and software.
- Excellent problem-solving and communication skills.
- Willingness to learn and adapt to new technologies.
- Strong teamwork and interpersonal skills.
- A proactive attitude and a strong work ethic.
Physical and Mental Requirements
- Ability to sit, stand, walk, talk, hear, climb, balance, stoop, kneel, crouch, crawl, reach, push, pull, lift, use fingers, grasp, feel, shovel, and perform repetitive motions with hands and/or wrists.
- Ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force to regularly move objects.
- Minimum mental and visual attention required for performing highly routine, simple work such as cleaning, using hand-held tools, and operating simple controls.
Special Requirements
- Regular, physical, on-site attendance is required.
Salary : $20 - $30
