What are the responsibilities and job description for the Academic Operations Manager position at Syracuse University?
Job #
041547
Department Code
21001-4010
Department
Architecture
Job Title
Academic Operations Manager
Location
Fisher Center - New York City
Pay Range
$60,450 - $75,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
New York, NY
Unionized Position Code
UA
Job Description
The Academic Operations Manager for the New York Architecture Program at the Fisher Center will interface with members of our vibrant academic community including a cohort of 20-30 undergraduate students, a faculty of 6-8 architecture professors and instructors, invited critics, lecturers and guests, mentors from across the professional landscape of architecture in New York City, and the facility’s operations team. The Academic Operations Manager works closely with the Architecture Program Director who is based at the Fisher Center and collaborates remotely with multiple team members who are based on the University’s main campus.
The Academic Operations Manager is supported locally by three part-time student assistants whom they oversee directly. The Academic Operations Manager will be involved in the development of architecture programming including workshops, public events and exhibitions of student work.
They will also support the program’s course delivery including specialized courses; such as the NYC mentorship and internship programs. Finally, the Academic Operations Manager will provide a range of administrative support which ensures the smooth day-to-day operations of the program.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
The Academic Operations Manager is supported locally by three part-time student assistants whom they oversee directly. The Academic Operations Manager will be involved in the development of architecture programming including workshops, public events and exhibitions of student work.
They will also support the program’s course delivery including specialized courses; such as the NYC mentorship and internship programs. Finally, the Academic Operations Manager will provide a range of administrative support which ensures the smooth day-to-day operations of the program.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
- A bachelor’s degree is required.
- A minimum of two years of experience in academic administration and direct interaction with students and faculty are strongly preferred.
Skills and Knowledge
- Requires high level organizational and management skills, and the ability to work with students and faculty in an academic setting.
- Requires creative problem solving and thorough knowledge of academic and administrative policies as well as familiarity with printing and plotting technology.
- Excellent written and verbal communication skills, including facility with social media platforms, and the ability to work collaboratively are required.
- Knowledge of academic organization policies, procedures, and budget process is desirable.
- Familiarity with the architecture profession or related design field is helpful but not required.
Responsibilities
- Manage long-term and day-to-day operations and administration of the Program, including expense management as it relates to budget preparation and budget analysis; in addition to oversight of the Programs accounts payable, payroll, monthly JPMC reconciliation reports, and financial reimbursement processing.
- Partner with main campus administrative staff regarding business and clerical matters. Manage all processes related to program registration process, and ancillary services.
- Serve as the main liaison with the Fisher Center Director of Facilities Operations for all classes, programs and activities including schedules and logistics.
- Provide administrative support to the Program Director, faculty, and guests including: management of the program calendar, correspondence and communications, mail, travel arrangements, ticket purchasing, and support with event and field trip logistics.
- Partner with main campus staff to execute faculty hiring as set forth by the Program Director.
- Support new faculty, including onboarding to the program and orientation to the facility.
- Provide administrative support at large to maintain a positive and effective learning environment, including audiovisual, printing and reproduction equipment management, and classroom setup coordination.
- Assist Program Director and main campus Academic Advising Team with registration and course balloting.
- Assist NYC Program faculty with course delivery, including communications, trainings, and any additional assistance needed. Be available to assist all faculty at the start of each class for 30 minutes.
- Facilitate course interim reviews and final reviews.
- Monitor overall student attendance trends and liaise with faculty, main campus Academic Advising Team, Director of Student Support for Remote Programs and Program Director as needed.
- Interview, hire, train, schedule and supervise temporary or student support staff, such as studio equipment assistants and social media assistants.
- Assign and monitor projects, create schedule and approve hourly compensation.
- Perform other duties as determined in partnership with the Program Director or as assigned by the Dean or Associate Dean.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Salary : $60,450 - $75,000
