Demo

Administrative Specialist II

Syracuse University
Syracuse, NY Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/10/2025
Job Description

This position provides high level professional administrative support to the Associate Provost for Strategic Initiatives for Academic Affairs and to the Associate VP of Academic Operations. In addition to daily management of schedules, high-level communications, scheduling events and travel, this position will be responsible for administrative support and oversight of various projects and initiatives across the university and the Syracuse community that require a level of professionalism, communication, organizational skills, attention to detail, and the ability to handle sensitive information with discretion. This position will provide support to advance academic affairs initiatives within the areas of shared governance, community relations, arts and humanities administration. Additionally, this position will support internationalization efforts in coordination with Syracuse Abroad and global institutions as well as Study Away centers. Budget and operations support of the Associate VP for Academic Operations will require collaboration across all areas of the academic core of the University with discretion to handle sensitive financial information.

Education and Experience

  • Bachelor’s degree or equivalent combination of education and experience.
  • A minimum of 3 years’ experience with administrative support or office management.
  • International experience and financial/operational experience preferred.

Skills and Knowledge

  • Expert verbal and written communication skills.
  • Demonstrated ability to handle sensitive and confidential information professionally.
  • Strong organizational and multitasking abilities, with attention to detail and deadlines independently.
  • Expert level problem solving, research, information gathering, and analytical skills.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Power Point and virtual meeting platforms.
  • Experience with Adobe Creative Suite and Acrobat.
  • Capability to quickly learn web-based information systems and applications.
  • Some budget oversight and processing experience.
  • Understanding of accessible documentation preferred.

Responsibilities

  • Represent and support the Associate Provost for Strategic Initiatives and Associate VP of Academic Operations in the University community and with external constituents (including international).
  • Provide administrative leadership and professional support in highly confidential areas concerning University finances, operations, and strategic initiatives.
  • Interact with all levels of university and community partners, including but not limited to Senior Academic Leaders, Deans, Department Heads, Faculty, and with the Chancellor’s office and Executive Team as needed.
  • Assist in the preparation, editing, and proofreading of documents, reports, presentations, and/or correspondence, some confidential in nature. Maintain and organize confidential files, records, and documentation in accordance with university policies.
  • Plan and execute travel, special events, workshops, and meetings as needed.
  • Prepare agendas, reports and minutes for meetings as needed.
  • Manage and execute a multitude of requests independently on a daily basis that require organizational understanding and quick decision making in order to provide accurate information, service, and guidance to administrators, faculty, staff, students, and community members.

Special Projects

  • Support projects and initiatives by conducting research, analyzing data, and preparing materials as needed.
  • Provide project management, oversight, logistic support, and/or other administrative support for a variety of projects assigned to the Associate Provost for Strategic Initiatives and the Associate VP of Academic Operations as they arise, including but not limited to:
  • Provide administrative support for projects/initiatives, including scheduling, coordination with appropriate parties and assist with preparation of materials.
  • Manage partnerships with internal and external stakeholders. Research, materials gathering, material review, draft report writing, and final presentation preparation for projects.

Office Management

  • Manage and coordinate daily office operations including processing procurement card reconciliations, expense reports, manage procurement of supplies and services, maintain files, and other projects as assigned.
  • Provide exemplary customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly. Answer incoming calls and correspondence, including independently handling incoming communication where appropriate using judgement and discretion.
  • Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About The Syracuse Area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

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