What are the responsibilities and job description for the Assistant Director, Alumni Engagement Operations position at Syracuse University?
Job #
041665
Department Code
50704-7193
Department
Advancement and External Affairs
Job Title
Assistant Director, Alumni Engagement Operations
Location
New York, NY
Pay Range
$66,000 - $73,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S4
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Washington, DC
Unionized Position Code
Not Applicable
Job Description
Based in Washington, DC or New York, NY and reporting to the Executive Director, Alumni Engagement – Northeast, this role manages the communications and operational needs for programming for the Northeast region. The Assistant Director oversees content creation for digital communication channels, including websites and social media. They interface with staff based in schools/colleges and the OAEAG Communications team to amplify communications from those units across regional channels, as appropriate. They serve as the liaison to the AEA Web Services team on the development of event registration pages and email communication to the region. The role supports financial processes, including the budget reconciliation process and purchasing card reconciliations for staff. They will also interface with external vendors who provide required services for events and programs, through tasks such as invoice processing and payment. This position will support the logistical needs of events and programs in the region, which may be held at University facilities or at locations in the region. They will be responsible for supervising part-time staff and volunteers as needed, during events. Additionally, this position will assist with major events on campus including, but not limited to, Orange Central, Reunions, and Alumni Awards.
This position is eligible to be based out of our New York City location and our Washington DC location.
This position is eligible to be based out of our New York City location and our Washington DC location.
Education and Experience
- Bachelor’s degree required. Minimum of three years of experience in alumni engagement, development, or higher education preferred.
- Detail and deadline-oriented.
- Excellent writing skills a must.
- Strong interpersonal and organizational skills.
- Familiarity with Syracuse University and the Washington, DC region, a plus.
- Valid driver’s license required.
- Expertise with Microsoft Outlook, Word, Excel, and PowerPoint.
- REQUIRES ability to work non-business hours which may include nights, weekends and /or holidays.
Skills and Knowledge
- Developed technical skills including proficiency in MS Office, Adobe Creative Suite, and Cascade.
- Knowledge of Citrus and Anthology/iModules with an emphasis on events.
- Experience managing social media including Twitter, Facebook Instagram, LinkedIn, and others.
- Website content creation and management.
Responsibilities
- Manage all financial operations processes for the Northeast Team. These include budget reconciliation and purchasing card reconciliation for staff members monthly as well as vendor management, contract processing, invoice processing and payment. Compile data and information as needed for the university’s 990 report, to reflect income and expense activity. Additionally, manage and develop new operational processes for the team as needed.
- Manage Northeast focused websites, social media and email communication including event builds and email retrieval requests. Collaborate with colleges, the OAEAG Communications team, and the AEA Web Services team on development and deployment of outreach strategies. Serve as primary manager for regional e-mail accounts and respond to inquiries in a timely manner from a variety of constituents. Maintain RSVP and guest lists. Oversee event follow-up communications and reporting of relevant metrics. Contribute to the Events and Programs Listing managed by the Office of Alumni Engagement and Annual Giving on all programs and events happening in the Northeast region.
- Support the development and execution of programs and events in collaboration with the Northeast team. This may include engaging with colleagues in Advancement and External Affairs, campus partners, and external community partners. Manage event preparation needs, such as materials, bio-sketches/briefings and nametags, for alumni engagement events as well as regional advancement events, as needed.
- Recruit, train, and manage part-time/temporary staff as needed to support events and programs; provide on-site support as needed for events that take place throughout the Washington, D.C., region, which may be held at the Syracuse University in D.C. facility and/or locations throughout the region.
- Manage data analysis, monitoring, and inputting data related to Syracuse University’s Engagement Score. Oversee CITRUS and Anthology updates for communications and events including submission of event attendance, event speakers, and volunteers for Northeast region events.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Salary : $66,000 - $73,000
