Data Center Manager

Job Description

Syracuse University is seeking a Datacenter Manager who will be responsible for the strategic and day to day operations of the facilities and network of two datacenters as well as an additional telecom facility. Requires the ability to proactively optimize the balance of space, cooling and power in a dynamically changing environment. Works as a liaison between IT and the Facilities department to facilitate the hands-on upgrade and repair of cooling and power equipment. Requires basic knowledge of power and cooling technologies as well as knowledge of networking and structured cable management including fiber and copper. Requires excellent communication skills as well as the ability manage projects and interact effectively with multiple departments at multiple levels including networking, facilities and IT. Must be able to supervise and motivate technicians towards successful outcomes.

Syracuse University’s 6,000 square foot primary data center on South Campus houses 80 cabinets, over 900 servers and 2 Petabytes of storage. It is backed up by two, 750kw generators, and two 625kw UPS’s. The secondary location on Main Campus is 5,000 square feet and contains 62 cabinets, over 700 pieces of hardware and 6.2 petabytes of storage relying upon dual UPS’s and a 750kw generator. The two are linked by 488 strands of fiber divided across two diverse routes. There is also a backup hosted location in Boston.

Education and Experience

• Certifications and training in networking, project management, electrical and HVAC technologies.
• Relevant two year degree preferred as well as five plus years experience.
  
  

Skills and Knowledge

• Knowledge of power, cooling, networking, project management and people management.
  
  

Responsibilities

• Manage projects that involve coordination of power, cooling and network and cabling changes.
• Communicate with Facilities, vendors, researchers, server administrators and networking team.
• Understand the impact of changes and obtain approval from management when risks to the environment are added.
• Proactively redesign the power, cooling, cabling and network environment in order to meet changing needs.
• Communicate with and make recommendations to different stakeholders involved including server administrators, researchers, networking team, electrical and HVAC technicians.
• Obtain bids for work that is outsourced.
• Negotiate pricing and coordinate the work with outside vendors.
• Work closely with electrical, HVAC, Networking and wiring groups on campus to ensure that there is awareness of risks in the current environment and negotiate timing of changes in order to reduce risk.
• Work with IT staff and vendors who have equipment in hosted area to provide visits and coordination of repairs.
  
  

Physical Requirements

• Physical Mobility: 5% sitting, 20% standing, 25% walking, 15% kneeling, 10% stooping, 5% climbing stairs, 20% climbing ladders
• Physical effort: Lifting 50 pounds waist high, 40 pounds shoulder high, 30 lbs above head. Must be able to carry weight 20ft. Weight is pushed 40%, pulled 40%, and held 20% of time.
• Physical dexterity: Operating telephone 5%, computer/electronic equipment 40%, hand tools 40%, power tools 10%, and manipulating small objects 5%.
• Ability to see, distinguish colors, hear/listen, touch and speak is essential to work.
• Work requires reading, writing, basic arithmetic, analyzing data and problem solving on a daily basis.
• Work environment involves 85% indoor, 10% outdoor, and 5% of time in auto vehicle.
  
  

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About The Syracuse Area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.