What are the responsibilities and job description for the Healthcare Account Manager position at Syrahealth?

Job Description

SH-635 Healthcare Account Manager Carmel, IN

About Syra Health :

Syra Health is a healthcare consulting company with a mission to improve healthcare by providing innovative services and technology solutions. Syra Health aims to achieve its goal by becoming a valuable partner to government, payers, providers, life sciences organizations, and academic institutions. Syra Health offers products and services in digital health, behavioural and mental health, population health management, health education, and healthcare workforce.

For more information, please visit www.syrahealth.com.

Job Summary :

As a Healthcare Account Manager at Syra Health in Carmel, IN, you will be responsible for developing and maintaining strong, long-term relationships with key healthcare clients in the region. You will serve as a trusted advisor, proactively identifying and addressing their workforce needs while exceeding client expectations. This role requires a dynamic and results-oriented individual with excellent communication, interpersonal, and business development skills.

Key Responsibilities :

Actively source and develop new client relationships within the Healthcare market.
Conduct thorough market research to identify and pursue new business opportunities within the healthcare sector.
Recruit and Work with recruiting team to identify, screen, and present qualified candidates that align with client requirements
Oversee the entire staffing process for assigned clients, including candidate onboarding, performance management, and issue resolution
Build and maintain strong client relationships by understanding their unique business needs, challenges, and strategic goals.
Proactively identify and address client concerns and resolve any issues that may arise.
Develop and implement customized staffing solutions that meet the unique needs of each client.
Conduct regular client meetings to review progress, discuss performance metrics, and identify areas for improvement.
Present business reviews and workforce strategies to client groups.
Collaborate with internal recruiting teams to ensure the timely delivery of high-quality candidates that meet client requirements.
Advise clients on best practices for onboarding and retaining top talent.
Stay informed about industry trends, best practices, and competitive landscape within the healthcare workforce sector in the US Market
Conduct market research and analyze data to identify emerging opportunities and challenges.

Qualifications :

5 years of proven experience in healthcare sales, account management, or business development within the staffing industry.

Demonstrated success in building and maintaining long-term client relationships.

Strong understanding of the healthcare industry in the US market.

Excellent communication, interpersonal, and presentation skills.

Strong negotiation and influencing skills with the ability to build rapport and trust with clients.

Highly organized and detail-oriented with the ability to manage multiple priorities effectively.

Strong problem-solving and analytical skills.

Bachelor's degree in business administration, Healthcare Administration, or a related field.

Preferred Skills :

Experience with CRM software.

Knowledge of healthcare industry regulations and compliance requirements.

Proven ability to exceed sales targets and achieve revenue goals.

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