What are the responsibilities and job description for the Quality Manager position at Syre?
- Develop, implement, and maintain a robust Quality Management System (QMS) in line with industry standards such as ISO 9001.
- Oversee all aspects of quality control and quality assurance, from raw material inspection to final product testing.
- Provide mentorship and training to foster a culture of quality across the organization, including possible direct people leadership for lab technicians.
- Collaborate with cross-functional teams including production, engineering, R&D and procurement to ensure quality standards are integrated into all processes.
- Investigate product quality issues and lead root cause analysis, implementing corrective and preventive actions (CAPA).
- Ensure compliance with all regulatory and safety requirements related to product quality.
- Perform internal and external audits, maintaining documentation and records to ensure adherence to quality standards.
- Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize production processes.
- Communicate quality performance metrics to senior management and recommend strategies for improvement.
- Handle customer complaints related to product quality, ensuring timely and effective resolution.
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