Senior Tech Delivery Lead (Microsoft Dynamics 365)

Company:
US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Sales Territory:

Zip Code:
77077

Travel Percentage:

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Summary:

Fluent across the full technology stack with a focus on Microsoft Dynamics 365 and related technologies, the Senior Technical Lead owns delivery and support responsibility for one or more product/platform teams. This role drives technical priorities and supports delivery efforts through technical advisory, mentoring, and may also provide hands-on execution. This individual will ensure that the Microsoft Dynamics 365 Retail solution meets the identified needs while adhering to best practices and driving scalability. Leadership of Software Engineers and owning a portfolio of products, features, or solutions is a key component of the role. Direct customer engagement ensures the delivery of high-quality, robust, and scalable solutions.

Responsibilities

• Drives Technical Priorities: Owns the technical direction for Microsoft Dynamics 365 retail solutions and associated platform teams. Ensures alignment with business needs and customer goals.
• Agile Leadership: Leads the agile development activities for Microsoft Dynamics 365-related platforms, driving processes to ensure delivery teams operate efficiently and effectively.
• Cross-team Collaboration: Facilitates collaboration among interdependent groups to troubleshoot technical issues, resolve cross-team dependencies, and drive product/platform improvements.
• Hands-on Technical Solutions: When necessary, provide hands-on assistance with complex technical solutions related to Dynamics 365 and Microsoft cloud technologies, operating as a senior engineer.
• Technical Stakeholder Engagement: Collaborates with other technical stakeholders (operations, enterprise architecture, etc.) to manage the integration of Dynamics 365 with other enterprise systems. Leads the estimation of costs and work effort.
• End-to-End Solution Delivery: Takes full ownership of the delivery of technical solutions, from conceptualization through design and implementation, ensuring the alignment with Microsoft Dynamics 365 architecture and best practices.
• Leadership in Design and Development: Leads the technical design and development of Microsoft Dynamics 365 solutions, ensuring compliance with security standards, architecture guidelines, and agile methodologies.
• Reporting & Communication: Regularly reports progress, issues, and risks to team members and business stakeholders, ensuring transparency and alignment with delivery schedules.
• Resource & Skills Planning: Oversees the scoping, planning, and resourcing of Dynamics 365-related initiatives, ensuring the team has the necessary skills to meet project goals.
• Mentoring & Coaching: Provides coaching to team members on best practices for developing solutions with Microsoft Dynamics 365, crisis management, and conflict resolution.
• Risk Management & Adaptability: Identifies risks in Microsoft Dynamics 365-based solutions and implements mitigation strategies. Demonstrates adaptability in adjusting project plans in response to new information or changing business conditions.
• Strategic Alignment: Ensures that Microsoft Dynamics 365 initiatives are aligned with the broader strategic vision of the organization.
• Stakeholder Communication: Directly communicates with a wide range of business and technical stakeholders, ensuring all parties are aligned with the vision and delivery expectations for Microsoft Dynamics 365 solutions.
• Advanced Technical Presentations: Delivers technical presentations to diverse audiences, including key stakeholders, and synthesizes complex data into actionable insights.
• Portfolio Ownership: Owns and is accountable for a portfolio of Microsoft Dynamics 365-related products, features, components, and solutions, driving their performance and aligning them with business objectives.

Experience:

• Bachelor's Degree in Computer Science, Information Systems, or a related field, or 5-7 years of software development experience with a minimum of 1 year in a leadership role.
• 8 years of experience in developing and supporting high-performance, scalable applications, specifically in Microsoft Dynamics 365 and related technologies (e.g., Power Platform, Azure).
• Hands-on experience with Microsoft Dynamics 365 Retail applications, integration, and customization.
• Strong technical knowledge of Dynamics 365, including application development, database design, and integration with other enterprise systems.
• Expertise in agile methodologies (Scrum, Kanban, Lean, etc.), with a focus on delivering solutions within the Microsoft Dynamics 365 ecosystem.
• Proficient in DevOps practices including CI/CD, infrastructure as code, configuration management, and containerization, tailored to Dynamics 365 and Microsoft Cloud environments.
• Strong understanding of Azure cloud services and their integration with Dynamics 365.
• Ability to lead technical design discussions and facilitate workshops with cross-functional teams to design Dynamics 365 solutions.
• Ability to assess project risks, propose solutions, and ensure successful resolution of escalated issues.
• Proven experience in developing strong customer relationships and ensuring the delivery of quality, scalable solutions.

Competencies:

• Agile Development: Strong focus on agile delivery, with experience leading Dynamics 365 initiatives in an agile framework.
• Customer-Centric Mindset: Excellent communication and collaboration skills, with a demonstrated ability to focus on customer needs and deliver high-impact solutions.
• Technical Leadership: Capable of leading teams to deliver complex technical solutions within the Microsoft Dynamics 365 platform.
• Adaptability & Problem-Solving: Strong analytical skills, ability to troubleshoot issues, and rapidly adapt to evolving technologies and business requirements.
• Cross-functional Collaboration: Proven ability to work closely with both technical and non-technical stakeholders to drive solutions that meet business needs.
• Innovation & Mentorship: Ability to innovate within the Dynamics 365 ecosystem, coaching team members in technical best practices and driving continuous improvement.

BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit ;br>
OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.