What are the responsibilities and job description for the Senior Manager - Marketplace Business Development position at Sysco?
Company:
US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:
77077Minimum Level of Education:
Bachelor’s DegreeMinimum Years of Experience:
5 YearsEmployment Type:
Full TimeTravel Percentage:
Up to 25%COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Job Summary:
This position is responsible for leading the third-party seller research, acquisition and onboarding functions for the digital / e-commerce function in the organization, with the expectation of developing best in class practices to achieve business goals (including developing a diverse set of suppliers nationally and a relevant set of product assortment to drive new business and penetration of existing business) while enabling an optimal seller experience.
A successful candidate will own the acquisition approach, processes and materials and drive execution of onboarding operations for new sellers, while working with cross-functional teams to ensure onboarding requirements are met. Additionally, candidate will be expected to directly engage the sellers in the foodservice sector and continue engaging them to create win-win opportunities for Sysco and sellers growing sales on Sysco marketplace.
Duties and Responsibilities:
Identify prospective sellers that align with the organization’s product assortment and merchandising strategy and are in-line with customer segment needs and trends.
Conduct outreach with sellers through business development best practices to manage the closing, onboarding, and lifecycle of the seller
Analyze and evaluate seller product assortment, geographic reach, NPS scores / customer feedback to drive prioritization of seller onboarding.
Develop an approach to create product awareness with customers and monetize sellers via advertisements and tactics to create additional revenue streams
Design seller requirements and policies related to negotiations (T&Cs), onboarding, fulfillment, seller services and performance by conducting benchmark research and understanding sellers profiles
Develop programs to ensure compliance and mitigate risks and launch enforcement tactics targeting problems related to high cancellation, late shipment, low quality seller services, and tiering of sellers to ensure good purchasing experiences for customers while balancing the seller experience and support required
Collaborate with other functional areas, including merchandising, tax, and customer service, to develop and execute successful seller and product onboarding based on functional requirements
Build and maintain strong relationships with key sellers to enable optimized communication, tracking, and modifications as needed
Design mechanisms to track, report, and monitor seller performance and health on a weekly basis
Stay up-to-date with ecommerce industry trends and best practices, incorporating them into seller onboarding and management strategies.
Education Required:
Bachelor’s degree in Business, Economics or related field
Education Preferred:
MBA (preferred but not required)
Experience Required:
Experience with of digital marketplaces, including key trends, challenges, and opportunities
Proven ability to build and maintain strong relationships with key stakeholders (sellers, internal functions, etc.)
5 years of total experience
Demonstrated success in strategic and operational roles within marketplace supplier acquisition and onboarding, merchandising / expanding product assortment, vendor identification and management, sales and business development
Experience in business development roles on digital marketplaces / platforms and managing supplier experience
Strong leadership, communication, and interpersonal skills
Understanding of system architecture / technology infrastructure to successfully deliver a digital marketplace
Willingness to travel as needed to attend events for seller identification and scoping
Experience Preferred:
Leadership position in marketplace strategy and operations, merchandising, sourcing, procurement
Technical Skills and Abilities:
Strong knowledge of ecommerce platforms, seller onboarding processes, and seller management best practices.
Demonstrated success in building relationships with third party sellers, providing excellent customer service, and driving revenue growth.
Demonstrated experience with merchandising, expanding product assortment, business development / sales, vendor management
Excellent analytical skills with the ability to analyze data and make data-driven decisions.
Strong communication skills, with the ability to effectively communicate with internal and external stakeholders
Focus on execution and ability to drive outcomes
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Highly organized, detail-oriented, and able to prioritize tasks effectively. Experience with project management tools and software (good to have)
Physical Demands:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Travel Requirements:
10-20%
Work Environment:
GSC Based
BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.comOVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
