Position: Defense Support to Civil Authorities (DSCA) Cell Manager

Reports To: Operations Manager

Department: AFNORTH-NSEP

FLSA Status: Exempt

General Function

Mission Essential Position. Manages daily operations of the DSCA cell, provides DSCA subject matter expertise (SME), and supports Domestic Operations (DOMOPS) desk functions.

Major Activities (Typical Duties/Responsibilities)

• Develop policy, procedures, and conduct operational analysis of data processing equipment to ensure readiness. Provide 24/7 emergency response to DSCA cell for activation and alert notifications.
• Maintain appropriate secure facility training, documents, and access list. Provide quarterly DSCA cell and IT training to current staff and new EPLOs.
• Coordinate with Tyndall and AFNORTH staff for DSCA cell maintenance and information technology requirements required to execute the DSCA mission.
• Publish operational documents, rosters, and contact lists to the AFNORTH portal. Activate NSEP recalls in support of disaster and exercise scenarios.
• Assist IT staff with issuing, maintaining, and tracking laptop computers, personal wireless communications devices, and broadband wireless cards.
• Provide technical and training support during events, new hire orientation, and the National Joint EPLO Workshop. Provide SME to EPLOs and staff as required.
• Monitor the NSEP web-based tools for content accuracy, update data, provide mission information, and coordinate procedures to improve mission reporting.
• Review and comment on DOD and service regulations, instructions, plans, and procedures. Compile and resolve comments from the NSEP staff for review by the NSEP Director.
• Direct and perform command and control (C2) activities of the CONR-1AF(AFNORTH) Anti-Terrorism (AT) Cell.
• As a member of the Domestic Operations (DOMOPS) Desk, coordinate with internal and external SMEs regarding incidents and activities that affect USAF assets within the USNORTHCOM AOR.
• Within the DOMOPS activity, coordinate, implement, and execute processes associated with the Commander's Critical Information Requirements including drafting executive summaries, building and presenting briefings, and initiating CONR-1AF(AFNORTH) Commander Directives.
• Monitor all information systems and activities available to the DOMOPS Desk to include web sites, instant messaging/chat, communications systems, resources, and equipment statuses. Compile, coordinate, and forward information summaries to CONR-1AF(AFNORTH) leadership.
• Handle process, draft, edit, and review Law Enforcement Sensitive materials.
• Produce summary reporting slide data for Search & Rescue (SAR) operations.
• This may be a 24/7 resource during contingencies. Overtime, travel, and shift work may be required.
• Other duties as assigned.

Skills/Abilities

• Clear understanding of and ability to follow emergency action checklists/procedures.
• Knowledge of Anti-terrorism and Force Protection procedures and experience implementing or ensuring compliance with AT-FP measures.
• Ability to gather data from multiple sources, filter pertinent data, prepare and present information and decisional briefings to senior leaders.
• Detailed knowledge of desktop applications including word processing, spreadsheet, internet browsers and search engines, electronic mail, and database programs.
• Secret Security clearance required.
• Drug Screen and Background Check: pass with ability to maintain throughout employment

Minimum Experience

• Bachelor's degree in a related field, or the equivalent experience.
• Minimum of eight years' work related experience or five years recent experience gained through direct service in the military or government ranks.

Required Contacts

• SysCom, Inc. staff, executives and management.
• Number Air Force and Air & Space Operations Center (AOC) leadership.
• Liaisons from sister services, partner nations, federal, state, and local agencies.
• Serves as liaison between department and other departments as well as with outside customers, regulatory personnel, and organizations, etc.

Equal Opportunity Employer: Disability/Veteran