What are the responsibilities and job description for the Network Systems Analyst II - Tacoma, WA position at SysCom, Inc?
Position: Network Systems Analyst II
Reports To: Operations Manager
Department: AFNORTH WADS
FLSA Status: Exempt
Supervises
None
General Function
Provides client and network system administration subject matter expertise for network based command and control systems, client operating systems, network operating systems, and resolution of complex malfunctions in client and server systems. Provides support to personal, mobile, and deployable systems to include imaging, configuring, and testing systems for individual users before temporary duty or deployment.
Major Activities (Typical Duties/Responsibilities)
- Provide basic technical services to install, inspect, service, repair, and test various data link equipment such as situational awareness data link (SADL), transparent multi-platform gateways (TMPGs), joint range extensions (JREs), joint tactical information distribution system (JTIDS)/multi-functional information distribution system (MIDS), etc.
- Provide computer and network services to install, configure, and troubleshoot network and application server hardware, network operating system software, security patches, and peripheral network equipment such as routers, bridges, cabling system, network interface cards, modems, multiplexers, and concentrators.
- Conduct testing of network systems to ensure current network software products are compatible with system configurations and to ensure operability, efficiency, and compliance with existing standards.
- Continually survey system operation to identify and anticipate potential problems which could lead to loss or serious interruption of service.
- Provide client information services to include information systems devices, applications configuration, installation and maintenance of computer hardware and client software applications to include installation and upgrades to the organization. Add users to network and establish all rights/permissions required for users.
- Assist with configuration management services to establish and maintain consistency of product's performance, functional and physical attributes through its lifecycle to include information systems devices, applications configuration, installation and maintenance of computer hardware and client software applications to include installation and upgrades of IT assets.
- Ensure security compliance through implementation of new guidance from Technical Control Network Oder (TCNO) and the deployment/performance of network security patching.
- Develops, tests, and distributes drive images for desktop and laptop systems.
- Provide mobile device support to include tracking, receiving, configuring, activation, user training, training material development, and disposal to include but not limited to iPhone, Blackberry, Android devices, cables, accessories, and peripherals
- Provides information assurance assistance through acquisition, testing, and installation of vendor operating system and application software patches, hot fixes, and version releases to ensure compatibility with standard configurations. Analyzes local and wide area network systems, including planning, evaluating, selecting, and installing operating systems.
- May assist in and support the acquisition of hardware and software.
- Other duties as assigned.
Skills/Abilities
- Detailed knowledge of client operating systems, network operating systems, desktop and laptop configuration, installation, troubleshooting, and repair.
- Significant knowledge of server administration and management, desktop applications including word processing, spreadsheets, email, security, and database programs required.
- Working knowledge of network transport layers to facilitate troubleshooting and to perform automated network functions.
- Working Knowledge of Information Assurance principles, vulnerability management, and remediation.
- Security clearance required. Drug Screen and Background Check: Pass with the ability to maintain throughout employment.
Minimum Education & Experience
- Minimum high school diploma or equivalent.
- Client and mobile systems administration training.
- Information Assurance Technician Level II, with minimum of Security required to attain network permissions commensurate with network duties.
- Minimum of 4 years related network and/or client system administration.
Required Contacts
- SysCom, Inc. staff, executives and management.
- Serves as liaison between department and other departments as well as with outside customers, regulatory personnel, and organizations, etc.
Equal Opportunity Employer: Disability/Veteran