What are the responsibilities and job description for the Manager, Systems position at Sysmex America, Inc?
Manager, Systems
Job Location(s) US
of Openings
Job ID
2024-4172
Category
Information Systems and Information Technology
Travel
Overview
Find a Better Way...
- to use your skills and experience.
This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way : the Sysmex Way.
Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.
Responsibilities
We currently have an attractive opportunity available for a Systems Manager. This position will lead and own all technical aspects of SAI's Software portfolio of products for cloud and on-premise deployments. This includes coordinating with cross-functional teams to oversee development, cybersecurity, design, testing, and release cadences.
The Systems Manager is required to maintain and expand working knowledge of SAI's software products and related technologies including the ability to work with Customers to communicate product design and answer detailed questions.
Essential Duties and Responsibilities :
1. Oversee the design, development, and delivery of SAI's Software updates and version releases.
2. Work with cross-functional business units to ensure customer qualification, installation and deployment of software portfolio.
3. Collaborate and interact within the department (Architecture / Development / Systems / Interface / Operations) to maintain functional and technical knowledge along with establish priorities, resource allocation, and risk mitigation.
4. Manage technical aspects of software management process to deliver a final product that aligns with the architecture strategy and the business product line roadmap.
5. Coordinate product roadmap and alignment on product changes including release cadence, enhancements, and innovations.
6. Develop and maintain detailed functional and technical knowledge of SAI's Software portfolio.
7. Communicate with Customers including managing complex technical / IT discussions through calls, emails, presentations and documentation and drive critical issue escalations.
8. Assist in dashboard reporting and governance oversight for all Software products and implementations.
9. Coordinate the creation and on-going maintenance of technical procedures, policies, and manuals.
10. Other duties as assigned.
Travel Percentage : 10%
Qualifications
Bachelor's degree or 10 years required experience in Laboratory medicine or IT products, which may include experience in the Armed Forces.
The salary range for this role is $118K-$163K. Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The total compensation package for this position also includes a choice of health care plan (medical, vision, and dental insurance), an annual incentive bonus, paid time off, parental leave, bereavement leave and a 401(K) for all eligible employees.
Sysmex is proud to be an EEO / Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Salary : $118,000 - $163,000
