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Technology lead

Sysmind LLC
Nashville, TN Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Experienced Technical Project Manager with strong expertise in integration middleware like webMethods, Talend, Java Microservices, Azure APIM and SAP CPI. The successful candidate will play a critical role in ensuring the ongoing deliverables for the development projects. As a Technical Project Manager need to oversee the project development and support team, manage service-level agreements (SLAs), and work closely with clients to deliver high-quality maintenance services.

Key Responsibilities :

  • Maintenance Planning and Execution :

Lead the planning and execution of annual maintenance activities webMethods, Talend, Java Microservices, Azure APIM and SAP CPI.

  • Collaborate with clients to define maintenance requirements and service deliverables.
  • Technical Leadership :

    • Utilize your technical expertise in webMethods, Talend, Java Microservices, Azure APIM and SAP CPI to provide guidance to the team.

  • Work closely with developers, system administrators, and technical experts to address issues and optimize the applications.
  • Client Communication :

    • Maintain effective and transparent communication with clients regarding maintenance status, issue resolution, and service improvements.

  • Conduct regular service review meetings with clients to ensure their needs are met.
  • Resource Allocation :

    • Allocate resources, including support personnel and tools, to meet maintenance requirements.

  • Monitor workload and performance of the support team, making adjustments as needed.
  • Continuous Improvement :

    • Identify opportunities for process improvement and optimization of maintenance procedures.

  • Implement best practices and industry standards to enhance the quality of support services.
  • Documentation :

    • Maintain detailed records of maintenance activities, incident reports, and problem resolutions.

  • Prepare and update maintenance documentation for reference.

    • Qualifications and Skills :

  • Proven experience as a Technical Project Manager for integration middleware like webMethods, Talend, Java Microservices, Azure APIM and SAP CPI.
  • Strong technical background with expertise in integration middleware like webMethods, Talend, Java Microservices, Azure APIM and SAP CPI development.
  • ITIL certification is a plus.
  • PMP or other project management certifications are a plus.
  • Excellent project management skills, including the ability to manage maintenance activities with a focus on SLAs and client satisfaction.
  • Excellent communication and client-facing skills.
  • Experience with incident and problem management processes.
  • Familiarity with Azure support services and tools.
  • Proficiency in project management tools and software.

    • Mukesh Singh | SYSMIND, LLC

    Sr. Resource Specialist

    Desk No : 609-897-9670 x 5118

    Email : mukeshs@sysmind.com

    Website : sysmind.com

    Address : 38 Washington Road, Princeton Junction, NJ 08550

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