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Desktop Technician

SysMind Tech
Newark, NJ Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/7/2025

Technical Skills :

  • Responsibility for the implementation, integration, configuration, development, and support of all stages of the SD-WAN process.
  • Updating ticket on IT service management tool with proper work notes.
  • 5 days onsite work from office.

Roles and Responsibility :

  • Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
  • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
  • Remote support & troubleshooting of end user issues.
  • Windows OS, MacBook support
  • Zscaler troubleshooting.

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