What are the responsibilities and job description for the Program Manager position at SysMind Tech?
Must Have :
This position does not require formal Project Management Professional certification - but does require knowledge of project lifecycle phases, project management tools and significant experience managing technology projects to deadlines, holding others accountable, and maintaining project plans with dependent efforts and major milestones
Experience with resource planning and managing internal and external project resources
Comfortable in a remote work setting and a proven team player with demonstrated abilities to work collaboratively and influence those with whom no formal hierarchical relationship exists
Proactively manage issues, risks, and scope changes and escalate as needed in a timely manner
Preferred :
Relevant and successful project management and / or consulting experience of highly complex, cross functional technology projects in a fast-paced, global, and dynamic organization
Deep understanding of project management methods, tools, and techniques
Knowledge of SAP S / 4 Hana and integrations
Experience working in different time zones and virtually collaborating with teams
Has a passion for Project / Program / Portfolio Management
Experience with online collaboration / facilitation tools
Knowledge of the ServiceNow Platform
Knowledge of the ITIL Framework
Essential Duties :
Proactively engage and collaborate with the project leadership and stakeholders to build detailed project plans, allocate resources, and assess the risks to on-time delivery
Actively engage in managing complex, cross functional projects and programs involving change management, as well as short-term consulting engagements
Assist in the development of the individual project scope and objectives as needed, involving all relevant stakeholders, and ensuring technical feasibility
Develop critical path analysis for project implementation as needed
Support in identifying potential risks or issues and implement appropriate remedies to effectively mitigate or remove barriers to project success
Coordinate internal resources and third parties / vendors as needed for the flawless execution of projects (ex : project documentation and requirements are captured, signed-off and delivered solution meets stated requirements)
Build healthy relationships and communicate effectively with stakeholders of all levels including senior leadership, geographically distributed project team members, cross-functional stakeholders, and vendors
Drive best practices, promote knowledge sharing and close collaboration amongst various stakeholders
Stay relevant by growing and excelling in areas of expertise and becoming a recognized thought leadership
Ability to stay focused on execution and ensuring that projects are delivered on-time and budget.
Create and maintain project plans, reports, and dashboards that provide the project teams and project sponsors insight into project portfolio
Provides clear and concise status updates and reports to various levels of the organization
Assist in establishing project management processes and methodologies to ensure assigned projects meet high quality standards and stakeholder expectations.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Qualifications : Requirements - Required and / or Preferred
Education
Required : Bachelor's Degree in Computer Science or related fields. Relevant work experience may substitute for required education.
Essential Qualifications :
10 years of Project and Program Management experience
Extensive knowledge of project management methodologies, processes, and tools
Analytically minded and goal oriented
Excellent people management skills
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Ability to communicate effectively (written and verbally) with both technical and non-technical parties
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Excel, PowerPoint, and MS Project
Highly organized, exceptional time management and task prioritization abilities
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Organized with a natural inclination for planning strategy and tactics
Must be a team player and able to work collaboratively with and through others
Comfortable managing multiple tasks on tight timelines
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