What are the responsibilities and job description for the Support Engineer position at SysMind Tech?
MUST have IIB, APIC & DataPower
Lead and direct day-to-day activities of 365x24x7 Operations team, including specialists from L2 and L3 Application Support
Lead team efforts to provide analysis and support for application issues.
Responsible for meeting Service Level Agreements (SLA) for all incidents
Lead and guide Application Support team with various technology background - IBM IIB, Data Power, APIC and WebSphere related issues.
Responsible for meeting uptime requirements for all applications
Mentor and train to perform troubleshooting and solve application related problems.
Oversee the identification of application root-cause problems and resolutions.
Strong experience in Middleware Development, of IBM Integration Bus 10.0 / ACE, WebSphere Message Broker, WebSphere DataPower XI50 / 52, XG 45 and API Connect.
Development Experience in Message Flows, ESQL Statements, Message Sets, Pub / Sub applications
Development experience using XML technologies : XSD, XSLT
Message transformations, translation, validation for incoming messages
Experience on Rest, Web services implementation, Compute node, http nodes, aggregation nodes, database integration nodes is a must
Experience in designing and development of SOAP / REST based Web Services.
Knowledge of API design standards, patterns, and best practices
Understanding of DataPower services like multi-protocol gateways, web service proxies, firewalls
Familiarity with JSON to XML, XML to JSON, and JSON to SOAP transformations using XSLT's
Familiarity with implementing SLM's policies for throttling
Familiarity in implementing OAuth2.0, SAML, and TLS 1.2 and mutual / 2way SSL
The candidates should have a strong focus on DataPower and APIC and would require extensive knowledge of various integration patterns and security standards, best practices, hands-on experience with administration and management of DataPower along with strong XSLT development skills
Knowledge on Kafka, microservices and KONG-KONNECT is an added advantage
Knowledge on Cloud areas ( OCP / GCP / AZURE) is an added advantage
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Demo
Jersey, NJ
Full Time