What are the responsibilities and job description for the Service Writer and Marketing Manager (Automotive) position at SYSTECH AUTOMOTIVE REPAIR LLC?
Job Description
Job Description
SysTech Automotive, formerly Kubly's Automotive, is continuing to grow and looking for a enthusiastic and professional Customer Service and Marketing Manager (Automotive) . ( Automotive industry experience not necessary).
Why work for SysTech?
Our success is your success! You will not find a better team, clientele, or group of people to work with. If you are looking for a career and not just a day grinding job, SysTech is your next and final move.
We offer all our full-time employees :
Competitive pay w / incentive programs
Bonus programs
Monday - Friday work week, no weekends!
Schedule flexibility
2 weeks paid vacation
Paid holidays
401(k) with company contribution
Health / Dental / Vision insurance
Life insurance
Industry and job training
Employee discounts
Responsibilities :
Provide friendly customer services to all our customers
Schedule and monitor appointments
Obtain vehicle and customer information
Complete repair orders
Coordinate and schedule customer appointments
Manage, retain and obtain new customers and fleet accounts
Initiate, coordinate and manage social media campaigns
Monitor, manage and communicate with customers on social media platforms
Plan and coordinate community events
Review and manage inventory
Ensure customer satisfaction and retention
Experience Required :
1 year Customer service experience
Ability to manage customers, scheduling, phones, etc.
Ability to manage Facebook, Google, Yelp and local advertising campaigns, etc.
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