Claim Reviewer - 6234

Job Title : Program Manager - Immuno-Oncology

Location : Tarrytown, NY

Hours / Schedule : Full Time, Monday to Friday (Onsite)

Type : Contract

Pay : $60 - $65 per hour (max pay depending upon experience)

Responsibilities

Our Research Program Management (RPM) team seeks an individual who will provide operational guidance and drive key deliverables for our cross-functional teams. Using scientific expertise, preferable in the areas of T cell biology, cell therapy, vaccines, general understanding around antibodies and project management knowledge and experience, this individual will plan and coordinate the operational aspects of projects to facilitate their evolution through the project life cycle.

• Execute management of projects and tasks with some guidance with awareness of internal and external interdependencies.
• Problem solving : identifying and working with teams to resolve critical gaps, risks or issues, as related to assigned programs, projects and tasks.
• Teams : Liaises between functional areas to facilitate project planning. Facilitating the development, maintenance and execution of proposed research studies and ensures alignment across functional areas.
• Planning & Tracking : Provide team support including meeting logistics, as well as creation & maintenance of templates, best practices, tracking and monitoring tools.
• Communication : Supports cross-functional teams and leads program deliverables in a matrix organization; support and coordinate external collaboration meetings, tools & environment to advance key program deliverables.
• Drug Development : Identifying and understanding key data / information required to drive decision & next steps through discovery and drug development process.
• Process Improvement : Creating new processes with guidance, leads the development and gains alignment on process improvement solutions, informed by knowledge of technical / scientific challenges faced by the project teams.

Requirements :

Keywords : "Associate Manager"|2025-02-24 00 : 00 : 00Z|329718|51722|Program Manager - Immuno-Oncology|11-9111.00|10591|2025-01-13 05 : 49 : 04Z

NY|U-27876715|Oriskany||MetLife Services and Solutions, LLC|US|U-117490876199|" Description and Requirements

Location : Must live within a commutable distance of the Oriskany NY office (Central NY)

In office once a month for in office meetings

Responsible for receiving and handling customer telephone inquiries. Perform follow-up activity (send a letter, return a call, refer a case) as applicable. Review claims submission for completeness and accuracy. Records data in the Claims system for adjudication and payment to the Beneficiary. May also be responsible for setting up new claims, processing incoming mail, and handling expired call-ups.

Principal Responsibilities :

1. Receive and handle telephone calls on the FEGLI customer service 800 #.

2. Make return telephone calls as required to handle the original customer inquiry.

3. Use FEGLI claims system to access information required to handle customer inquiries; identify OFEGLI case owners; enter comments into comment window; and complete and print or send phone slips as applicable.

4. Build new claims as well as review and process noncomplex claims (such as single or multi beneficiary or dependent coverage's) Consult with Manager on special customer inquiries.

5. Determine if customer inquiry needs to be referred for follow-up. Review and determine next steps on expired call ups and perform any necessary follow-ups regarding the claim.

6. Clearly and concisely communicate content of inquiry and levels of urgency to data and CMS owners via phones slips and comments.

7. Send and receive (standardized) e-mail for communication with agencies / OFEGLI staff and managers.

8. Processing incoming mail for new and existing claims.

9. Write manual letters and correspondence on FEGLI life claims.

Knowledge / Skills / Competencies Required :

High school diploma required. Associates Degree desired

1-2 years insurance claims experience desirable.

Basic knowledge of Group Life claims desirable.

Strong data entry skills required.

Excellent oral and written communication skills.

Ability to adjust to multiple demands and shifting priorities.

Consistently demonstrates the MetLife values.

Plans and organizes time and priorities to achieve business results.

Uses business knowledge to make the best decisions for MetLife and its customers.

Shows commitment to team objectives and assists teammates with work.

Presents information in a clear and organized manner.

PC knowledge required.

Ability to work overtime required.

Good oral communication skills.

Work with confidential files.

Ability to manage workload to meet tight deadlines.

The salary range for applicants for this position is 41600 - 43000.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical / prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

Equal Employment Opportunity / Disability / Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

41600 - 43000

Salary : $60 - $65