What are the responsibilities and job description for the Content Labeling Associate position at System One Holdings, LLC?
Content Labeling AssociateLocation : Hybrid Work Model Reporting to Pensacola, FLPay Rate : Open to Both C2C and W2 optionsPosition Type : Multiyear Contract
Job Description : Helping the organization better understand their members' needs, the Content Labeling Associate, is responsible for reviewing large amounts of curated material (typically reading samples of text or listening to audio recordings) and categorizing it appropriately.
Qualifications Required
- No prior experience with categorization entry required
- Basic familiarity on products and services offered by banks and credit unions
- Comfortable with repetitive tasks, such as reviewing and categorizing hundreds, to thousands, of interaction transcripts snippets daily
- Comfortable using computers for routine office tasks
- Creating, editing, and reviewing documents in Microsoft Word, Excel, and PowerPoint
- Comfortable communicating via various channels including : instant messaging, emails, and speaking in person as well as on calls
- Ease, and openness to, learning new tools and skills
- Detail-oriented and patient
- Proactive communicator
- Strong ability to focus for long periods of time
- Ability to follow and interpret instructions and procedures to accomplish assignments
- Ability to detect errors and initiate or arrange corrective action; follows through with cognizant parties to ensure resolution
- Clear and concise verbal and written communication skills
Qualifications Preferred
Responsibilities
