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IT Desktop Support Technician

System One
Los Angeles, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

For immediate consideration, please connect with me on LinkedIn at https : / / www.linkedin.com / in / dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

  • The job is on-site @ 800 S State College Boulevard, Fullerton, CA 92831

IT Desktop Support Technician :

  • Provide technical assistance, troubleshooting, and maintenance for end user computing environment, both in the office and on the shop floor of a manufacturing facility.
  • Installing, configuring, and troubleshooting desktop operating systems and application software
  • Performing system backups and data recovery operations.
  • Maintaining inventory records of all hardware, software, and other IT equipment in the organization’s network environment.
  • Assisting in the setup of new user accounts and providing basic orientation to new users on the usage of computer systems and related software applications.
  • Responding promptly to customer inquiries regarding computer system problems or service requests through phone calls or service tickets.
  • Knowledge of ServiceNow ticketing system and associated workflows, Ability to troubleshoot and resolve technical issues using ServiceNow tools.
  • Previous experience in such roles as IT Desktop Support Technician, IT Helpdesk, PC Technician, IT Technician, etc

    • For immediate consideration, please connect with me on LinkedIn at https : / / www.linkedin.com / in / dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

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