What are the responsibilities and job description for the Senior Representative, Customer Service position at System One?
Job Title:
Senior Representative, Customer Service
Location: Kalamazoo, MI
Schedule: 7:00am-3:30pm M-F
Pay: $18.66
Type: 18 month contract
Responsibilities:
Requirements:
Location: Kalamazoo, MI
Schedule: 7:00am-3:30pm M-F
Pay: $18.66
Type: 18 month contract
Responsibilities:
- Create cases to be completed using a proprietary case management system.
- Review CT Scans for conformity to Mako Surgical protocol.
- Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
- Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
- Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
- Upload completed Pre-plans to field based personnel.
- Document all activities according to prescribed methods and procedures.
- Follow work instructions exactly to deliver consistent output
Requirements:
- High School Diploma or equivalent.
- Minimum of 2 Years' work experience required, or equivalent education (Associate's Degree or above)
Salary : $19
