What are the responsibilities and job description for the Service Engineer position at System One?
General requirements:
- Understand the processes for this position and make sure that the quality of work is in line with
- the company's ISO-certification.
- Contribute to the company's safety requirements being met.
- Keep an open dialogue with all business relationships.
- Contribute to an open work environment and to colleagues getting their job done in the best way
- possible.
Areas of responsibility:
- Perform service and maintenance work on the customer's davit systems, and annual inspections
- in accordance with the company's guidelines and in accordance with external rules (SOLAS, NDM, IMO).
- Perform the tasks in a way that allows the company to reach its quality goals.
- Engage customers in a professional manner.
Job Description:
- Perform service, repairs, installation, and start-up of davit systems on customer's ships or shipyards around the country.
- The davit systems are hydraulic with some electrical components.
- There will be occasional international travel to customer's ships as well as to our factory in Europe for training purposes.
- Write service reports and other related documentation.
- Assist with service quotes when needed.
- Participate in product follow-up with sub-suppliers.
- Contribute to product improvement, standardization, and optimization.
Qualifications/Experience:
- Previous experience with working in the field as a service engineer is preferred.
- Experience with frequent work travel is preferred.
- Excellent problem-solving skills required.
