What are the responsibilities and job description for the ServiceNow Implementation Specialist / ServiceNow Platform Engineer position at System One?
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
*** Contract position; contract can be extended; contract to hire is possible.
*** The job is on-site with a HYBRID work schedule. Candidates must be local or willing to relocate within commuting distance of : Pittsburgh PA, Cleveland OH, Birmingham AL, Dallas TX, Phoenix AZ
ServiceNow Implementation Specialist / ServiceNow Platform Engineer :
- Design and configure ServiceNow solutions to address complex business needs, configure out-of-the-box enterprise ServiceNow capabilities following configuration-over-customization approach
- Define enterprise ServiceNow design patterns for IT Operations Management (ITOM) and Service Asset and Configuration Management (SACM)
- Develop and monitor ServiceNow hardware and software asset management (HAM/SAM) systems
- Ensure infrastructure designs and upgrades comply with ITIL standards and platform governance patterns
- Establish best practices for ITSM Asset Management, configuration item discovery, and service mapping
- Implement Common Services Data Model (CSDM) standards
- Support IT Service Engineering team's ITOM and SACM initiatives
Required Qualifications (Skills, Experience, Education, Certifications) :
- ServiceNow implementation experience with focus on ITOM and SACM
- ServiceNow Certified System Administrator certification will be a plus
- Demonstrated expertise in ServiceNow ITOM, Discovery, CMDB, and Service Graph implementation
- Hands-on experience with Service Mapping and Tag Governance configuration
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
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