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Help Desk Technician

System Soft Technologies
Fort Worth, TX Contractor
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/1/2025

Position: Help Desk Technician

Duration: February 24, 2025 – December 31, 2025 (Possible Extension)

Location: On-Site Only


Job Description:

The Help Desk Technician will provide technical support via phone, troubleshooting and resolving issues related to:

  • Windows 10/11
  • Office 365
  • Adobe products
  • Cisco phones and WebEx
  • Basic Active Directory account management
  • ITIL Incidents and Service Requests


Qualifications:

Preferred Certifications: A , HDI Support Center Analyst (or equivalent)

  • Experience: Minimum of 2 years providing technical support in a Windows 10/Office 365 enterprise environment.

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