What are the responsibilities and job description for the Information Technology Manager position at System Soft Technologies?
IT Applications Manager
Natural Gas Pipeline
Tulsa, OK
Hybrid Schedule
Oversees IT service delivery for one or multiple business applications, including identification and prioritization of work requests, managing development resources, and ensuring agreed upon service levels are met.
Essential Functions and Responsibilities
Supervise and direct employees working with a specific business application or group of applications. Ensures issues are prioritized, assigned and resolved as needed. Communicate IT activities to business process owners and coordinate activities across teams as needed
Oversee supervisors and individual contributors engaged in design, development and maintenance activities for IT business applications. Consult with other IT and business personnel to ensure proper controls are designed into the solution for appropriate levels of reliability.
Provide input to IT strategic planning process. Develop tactical plans for applications based on overall strategies.
Consult with business process owners on potential and existing technology solutions, including recommendations for process improvements, project planning, and resource allocations. Participate in and lead steering teams as needed
Ensure company technical and development standards are met and appropriate communication channels are in place for infrastructure team.
Manage small to medium software implementation and update projects
Collaborate with other IT work groups when resources (hardware, software or people) are required outside the team
Direct activities of a development team including budgeting (expense and capital) and providing financial and personnel updates to impacted business leaders on a frequent basis
Interact with business users via consulting and training to ensure effective use of technology solutions
Maintain tactical and strategic relationships with key software and service vendors
