What are the responsibilities and job description for the Lead Identity & Access Management Engineer position at System Soft Technologies?
Job Details
Job Summary:
This resource will be needed throughout the Unified Back Office Solution (UBOS) program delivery phase, from design to deployment and post deployment support, plus continued enhancements and will perform many functions associated with the implementation and support of UBOS.
Location: Middletown PA (One week in a month Onsite required)
Duration: 30 Months
Responsibilities:
- Design and implement Identity and Access Management (IAM) solutions to support seamless authentication for external customers and internal end users using multiple sign-in methods, ensuring a secure and user-friendly experience.
- Enhance IAM integration with enterprise applications, including customization of user journeys, attribute collection, and verification processes to improve customer self-service and identity management. Configure and manage Single Sign-On (SSO), Multifactor Authentication (MFA), and Identity Federation across multiple platforms like Microsoft Dynamics, Power Pages, SAP, Nuance IVR, CoPilot Contact center, Cisco WebEx Contact center.
- Implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) policies to enforce least-privilege principles.
- Develop and maintain IAM governance frameworks, including writing policies for ensuring compliance with internal and external regulatory requirements.
- Use tools like Terraform and scripting languages (e.g., PowerShell and Python) to automate IAM processes and user lifecycle management.
- Integrate IAM solutions with cloud platforms, on-premise systems, and third-party applications.
- Manage provisioning, de-provisioning, and access reviews for enterprise users and applications.
- Ensure accurate identity synchronization between D365, SAP, Entra ID, and other systems.
- Utilize Azure Defender, SailPoint, IdentityNow, and other tools to strengthen IAM security posture.
- Monitor IAM systems for unusual activity, ensuring timely detection and remediation of threats.
- Collaborate with cross-functional teams, including IT security, compliance, and business units, to align IAM solutions with organizational goals.
- Provide technical support for IAM-related incidents and escalations.
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all PTC standards, policies, and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the PTC.
Qualifications:
Bachelors Degree
IAM, Azure Defender, SailPoint, IdentityNow
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