APPLICATION ANALYST - MEDICAL IMAGING

DEPT: SYSTEM OPERATIONS RESOURCES CONTENT

Full-Time / 8am to 5pm

This is not a remote position.

This position will be located in-person at one of the Premier Hospitals:

such as Miami Valley Hospital, Atrium Medical Center, Upper Valley Medical Center

This position is responsible for workflow development, system configuration and development, support including on call responsibilities, change documentation, and may educate and inform staff on application functionality. The individual will anticipate business needs and think with a business owner mind-set based on a strong fundamental knowledge of the system and the organizational infrastructure to recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to stay current with the systems and/or applications as well as coordinate across multiple and varied teams to deliver solutions for the enterprise.

Essential Duties & Functions:

1. Responsible for the processing and implementation of approved change requests within established service level agreements.

2. Responds to assigned system incidents, providing support and assistance to all users to correct and avoid recurrence of problems.

3. Works as a team member on projects. Dimensions of project assignments range from simple stand-alone applications to large projects.

4. Provides back-up assistance to other team members and shares knowledge/education with fellow team members.

5. Receives assignments and works under close supervision of his/her immediate manager or senior-level team member.

6. Researches, learns and understands the Premier Health IT policies, procedures and practices, especially related to change management, incident handling and service level agreements.

7. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.

8. Performs daily Imaging System validation along with patient merges, image audit, diagnostic report audit, modality workflow, image archiving, quality assurance of data, 3D Imaging, patient scheduling, order entry and all other MI related applications.

9. Participates in projects, including system design documentation, procedures, process and data flows, and may provide recommendations for system enhancements and replacements.

10. Typical work hours are M-F 8am-5pm and may vary based operational need. Will be required to participate in a 24 x 7 on-call support rotation to meet the critical clinical and business needs of the organization.

Education

Minimum Level of Education Required: Bachelor's degree

Additional requirements:

• • Type of degree: Bachelor Degree with 0-4 years job experience.
  • Area of study or major: Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, Medicine or IT area of study

Licensure/Certification/Registration

• Project Management Certification is encouraged

Experience

Minimum Level of Experience Required: No prior job-related work experience

Preferred experience: Medical Imaging applications is preferred

Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications and good analytical and documentation skills

Knowledge/Skills

• Demonstrates an understanding of clinical and/or business operations.
• Communicates effectively with users, colleagues, vendors, physicians and organizational administration.
• Demonstrates excellent analytical skills.
• Ability to collaborate with cross-functional work teams with minimal supervision.
• Responsible for having a complete knowledge of the PACS, Primordial, Powerscribe, Radiant, EPIC, Cadstream and other Medical Imaging Systems as assigned
• Demonstrates advanced interpersonal skills to effectively interface with department leadership and staff, physicians, vendors, and consultants. Able to effectively communicate technical subjects to non-technical customers.